
Pooja Raut
Poor experience. Payment was deducted through Easebuzz, but no ticket was generated. The app is not working properly and I had to book the ticket again through the website. Refund processing through Easebuzz is very slow (7–10 business days). In comparison, Paytm usually processes failed transaction refunds much faster. Please improve the app stability and refund process.
11 people found this review helpful

Ruchita Wagh
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The worst app available on the play store. Every 2 weeks there are some changes in the searching of routes. So you have to do permutations combinations to book your exact ticket. Most of the downloads here are just downloaded and instantly installed. Becuase you can never find the buses for where you want to go easily. User inconvenience at its peak. Please hire some better designers and developers for the app or have it done through some good college students.
2 people found this review helpful

Sattar Mulla
After updating the MSRTC Bus Reservation App, I am facing an issue while booking a ticket. When I add my daughter, who is 7 years old, as a passenger and proceed to payment, the app shows the error: "Amount Not Match UI 236" Because of this error, the payment page does not open and I am unable to complete the booking. Due to this issue, I had to visit the bus depot and purchase the ticket from the booking window. Kindly investigate and resolve this error at the earliest.
5 people found this review helpful