
Jaxx H
This is by far one of the worst apps I have ever used. Everytime I log in, I get the same error message regarding incorrect password. Then I have to go through the process of receiving a code to enter a new password. Then I can log in. Most of the services the app offers, does NOT work. You simply get "cute" little messages staying "how embarrassing" it is that they are experiencing technical difficulties. "My Chart" you are not. Maybe you should contact "My Chart" and ask them for assistance!
20 people found this review helpful
Veradigm LLC
December 11, 2025
Thank you for sharing your feedback. We are actively improving performance and updating features. In case of specific issues with signing in, please try to delete and reinstall the application and ensure that you are not connected to a VPN or Antivirus. For further assistance, please feel free to contact our support team on +18886709775.

A Google user
Updated 1/16/24- used to be great when it was functional. Now, when I try to log in, it immediately shuts the app down. I have to log in through their website now, which just brings me to the app. I'll update my stars when the bugs are fixed. I love being able to keep up with my appointments, lab results and everything else in my medical record at the click of a button. Emailing my provider and requesting refills has never been easier. I wish more providers used this program!
10 people found this review helpful
Veradigm LLC
January 24, 2024
This issue has been resolved by our team. If you need help with anything, please do not hesitate to contact us at +18886709775. Also, if you are still getting the same error, please try uninstalling the app and reinstalling it again.

A Google user
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Wonderful! It is great to be able to follow labs and print lab reports soon after the tests are done. I am having some difficulty with the messaging part of the app. I'm unsure if my messages are actually getting through to the intended party. That could be my error, however. I'm just not sure. I have lost complicated emails to providers everytime I've written them. Every message disappeared when I hit send. I'm having no trouble with incoming messages. Love this app!
192 people found this review helpful