
Aaron Barker
I successfully added my father to the 'My Connections' list in hopes that I could access his medical records and notes during his hospital stay but nothing opens when I try to do that. No action whatsoever. There is no customer support or anyone - real or AI - to contact. The help center is only a few vague articles. The app is broken or maybe never worked correctly in the first place.

Brett & Karla Klindworth
I've TRIED this app for 1 days and although I've set up to login, when I login, it immediately says my session has expired ! So, I have not been able to see anything my health care provider has sent. I've tried logging in by another method, as directed, no luck. And, no direct contact with any tech support. Frustrating !!! I've tried uninstalling , no luck. I've tried finding
2 people found this review helpful

Eric S
I generally leave as short and concise a review as I can, as clearly as I can. That's usually enough. If I was writing this anytime before this past May, there'd be at least 4 stars. I'd rate it at zero stars if I could now. This app was how I have been reliably renewing my medications, communicating with the specialists on my care team, and organizing the rather large amount of medical I have. Now the app is running at less than 1/4 speed, and can't do anything I need it for. Years. Gone now.
8 people found this review helpful
Veradigm LLC
July 16, 2026
We are sorry to hear about your experience. We understand how frustrating it is when features are not working as expected. Our development team is working to improve performance and ensure smoother and stable access for all users. If your provider, medications, or messaging options are missing, please contact our support team at +18886709775.