
Jaxx H
This is by far one of the worst apps I have ever used. Everytime I log in, I get the same error message regarding incorrect password. Then I have to go through the process of receiving a code to enter a new password. Then I can log in. Most of the services the app offers, does NOT work. You simply get "cute" little messages staying "how embarrassing" it is that they are experiencing technical difficulties. "My Chart" you are not. Maybe you should contact "My Chart" and ask them for assistance!
24 people found this review helpful
Veradigm LLC
December 11, 2025
Thank you for sharing your feedback. We are actively improving performance and updating features. In case of specific issues with signing in, please try to delete and reinstall the application and ensure that you are not connected to a VPN or Antivirus. For further assistance, please feel free to contact our support team on +18886709775.

A Google user
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Wonderful! It is great to be able to follow labs and print lab reports soon after the tests are done. I am having some difficulty with the messaging part of the app. I'm unsure if my messages are actually getting through to the intended party. That could be my error, however. I'm just not sure. I have lost complicated emails to providers everytime I've written them. Every message disappeared when I hit send. I'm having no trouble with incoming messages. Love this app!
199 people found this review helpful

A Google user
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I have had a lot of trouble with the app. It says Warning, unable to retrieve your information, when I try to login. Also when I finally do get to login, it doesn't load my messages, appointments, very slow, can't access my providers to send a new message, my providers are wiped out of each aspect of the app, etc. It was fine yesterday, now it is impossible to utilize. Please help. Thank you.
25 people found this review helpful
Veradigm LLC
June 28, 2019
Thank you for being with us. I suggest to delete the app and re install it. We will like to get this fix. We will need more information to intervene. To best protect your privacy , please reach out support line by tapping on the "support" on your app. Inconvenience is regretted!