Sam
I haven't been able to place an order on this app for years. I redownloaded it, hoping it may have been updated, but no... There's no clear place to contact support about any in-app issues from what I can see, and the app will not accept any payment, even cash. I've even had other people try (to make sure it wasn't just me) and they can't either. I've lost so many rewards/offers over the years and wish I could have used them :'( pleeeease fix this!!! I want JJ's soooo much :(
E. G.
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Decent app. Very user friendly & easy to order. I just wish there was a way to rate your experience. I order JJ pretty often & unfortunately, they don't always get my order right. I'd like to be able to rate it so the store can track customers' experiences & possibly improve. I'm not always able to call the store when I have an issue. It would also be great if you could add a note for customizations.
13 people found this review helpful
Jonathan Broderick
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Overall, this app works well and is easy to use. I gave 4 stars because, if you change your mind or are otherwise unable to do delivery/pickup, you have to start over your entire order to choose the other option, and, to make matters worse, they don't even warn you that that will be the case. Please fix that frustrating issue!
3 people found this review helpful