
April
I am disappointed with the app experience. I am unable to select Jollibee Pililla for delivery, and I also cannot add or update my address to Jalajala, Rizal. The app should allow users to properly select their preferred store and delivery location instead of repeatedly showing that the address is out of delivery range. My current location should not be a problem when choosing the store and preferred delivery address.

Laguitao, Jose Marrie
This is a very frustrating experience with the Jollibee app. I placed an order over an hour ago, but there’s still no update, and it seems like my order was never even accepted. What’s worse is that I paid using GCash (cashless), and the amount was deducted immediately even though the order wasn’t confirmed. I also tried reaching the branch (Jollibee Venice), but no one is answering or assisting with my concern. This is a complete waste of time and money.
4 people found this review helpful

Ronald Camit
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Nothing was delivered even though the order is marked as completed. Jollibee has NO hotline now for delivery, their chat support in the app can't understand basic instructions. Useless app, will never order again. Will file a case at DTI asap. Apparently, I have there are same cases as mine. Also, Jollibee required its employees to write positive comments here. Jollibee, being just a Filipino company, as expected, has bad products and customer service.