RTD MyRide

Regional Transportation District, Denver CO

About this app

Introducing RTD MyRide! RTD's updated mobile ticketing app includes new features to make riding RTD easier than ever. Customers can add funds to their MyRide account and scan their mobile MyRide barcode at validators to board RTD buses and trains. And with fare capping, RTD automatically converts 3-Hour passes to Day and Monthly passes so you'll always get the most value. We've also got a new and improved MyRide smart card should you want friends or family to ride RTD using your account.
Welcome aboard!

RTD MyRide

• New features with more flexibility
• Mobile barcode to scan and ride
• Manage funds and payment methods
• Buy and store tickets and passes
• Fare capping ensures you always get the best value
• Improved security and data processing
• View transaction history
• Online access to manage account and tokens
• No need to buy or carry paper fare products
• Connect to other RTD tools like the Trip Planner and Next Ride apps

Ratings and reviews

Poor handling and policies of ticket purchases. Purchased tickets expire in 45 days. I received a message that my DIA bus ticket purchase failed due to some message exchange error, so I had to go through and redo the purchase. I was then charged for two $10 tickets (needing only one). The extra ticket now expires in 45 days, long before my next flight. There's no way to undo such a purchase or extend the expiration - just lousy policy and app behavior.

MyRide has gotten better over time. I think it's fairly easy to use and I don't usually have any issues purchasing or scanning my tickets on metro lines. My biggest aks would be to redo the trip planner and next ride pages. First, they are very similar to each other and don't provide much difference, second, the trip planner is a little difficult from a UI/UX perspective when you're a newbie on the app. Too many options and it needs to be simple.

Does what it says on the tin, I guess. The fact you can't buy single tickets is ridiculous, and most of the links on the main menu open as web pages rather than in-app. There aren't any alerts or information on where your bus or train is. It's literally just a way to buy day passes, which is okay for tourists, but if you actually plan on using RTD more than about once a month you're better off getting a MyRide card and using the Transit app for information.

What’s new

Minor bug fixes.