It worked well at first for like a month. Now I can't get into the app- it was soon after the launch of the new app that this started happening. It keeps saying that something is wrong with my payment. I checked with PayPal and it shows nothing is wrong since the money went through. I emailed customer service about a week ago (with any attached receipt like they requested) and they haven't emailed me back yet. The app still doesn't work. I may have to cancel but I really liked the app when it was working- before the upgrade. Still it doesn't make sense to pay $20 a month for something I can't use. Oh well.
This is my second review. I initially loved this app but a few days ago everything changed. Workouts are showing as completed, strange workouts are in my planner that can not be changed, and app doesn't calculate workouts properly. After reading other reviews it seems I'm not the only one having trouble. I did notify cs so hopefully it gets fixed.
Had issues with the app within 2 days of purchasing. Sent and email (10/6) still waiting for a reply. App kept disconnecting while using..also the fact that you have to do the workout in the time allocated is annoying..it jumps ahead even though you haven't finished.. sometime things happen like having to wait for machine in a gym. Not impressed to be honest.. wasted $60
I love the workout and set days for everything. I love the whole bbg in general. But the app is do freaken annoying. There's always something wrong or not working. Please fix it. Becsuae I'm paying for an app that only works when it wants to.
The app seems like a scam. I cannot login as it states that my billing information is out of date even though I have already been billed for this month. Customer service has not responded to my request to have this fixed and it has been over a week. I feel bad because I love Kayla but this is a sad situation
Just completed HIIT for the workout to end and the app to congratulate me on just completing Legs (which I did yesterday)?! Now my dashboard is all out of wack and I'm only 2 days into the week.
WELCOME TO THE NEW SWEAT - More workouts, more trainers, more SWEAT!
Sweat continues to reshape the fitness industry by expanding the Sweat app to include multiple programs and trainers so you can train how you want, when you want. You can now workout alongside Kayla Itsines, Sjana Elise and Kelsey Wells.
Love the new Sweat? Rate us with 5 stars and share your love with the Community!