KeyBank - Online & Mobile Banking

47.4K reviews
Content rating
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About this app

Take control of your money and bank the way you want to bank – anytime, anywhere. The KeyBank mobile banking app is free, fast, and secure with features that are streamlined for today’s on-the-go world:

● Easily transfer funds between bank accounts
● Pay bills
● Send money to friends and family
● Open a checking or savings account
● Deposit checks on the app
● Monitor and manage bank accounts and cards
● View KeyBank credit card rewards points

Safe and Secure Online Banking

Confidently use the KeyBank mobile banking app without compromising your personal banking information. It’s backed with a multitude of safety and security features, including:

● Same high-level security used for KeyBank Online Banking
● User ID and password required to access banking app†
● Secure connection to view banking account and transaction details
● No banking information is stored on your Android™ device to minimize risk if your mobile phone or tablet is lost or stolen

Convenient Banking on the Go

Easily manage your personal finances when and where it’s most convenient for you and your schedule. With the KeyBank mobile banking app, you can:

● View account balances and recent transactions with one swipe using QuickView
● Deposit checks right from your mobile device without having to visit a KeyBank branch or ATM
● Transfer funds between your KeyBank checking and savings accounts
● Open an account right from your mobile device
● Search and view your banking transaction history for the last 90 days
● Access your KeyBank account statements and tax forms
● Review and manage scheduled Online Bill Pay payments and transfers
● Send money to existing payees and add new payees
● Search for KeyBank branch and ATM locations

Personalized Mobile Banking Settings

Customize your in-app experience for your unique needs and preferences with account settings and seamless access to the KeyBank features and products you use:

● Add a profile picture
● Set up fingerprint or face ID sign in capabilities
● Manage and edit account alerts
● Access your credit card Reward Points balance

Connect with KeyBank

Please call 1-800-539-1539 if you have questions about the mobile banking app or need additional help or support.

Follow KeyBank on social media:
● Twitter:
● Facebook:
● LinkedIn:
● YouTube:
● Instagram:

Important Disclosures
† Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app.

Android™ is a trademark of Google Inc. Use of this trademark is subject to Google permissions.

©2021 KeyCorp. Member FDIC.
Updated on
Jun 14, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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47.4K reviews
Tommy Karate
July 13, 2022
really annoying that i want to check my transactions, so i gotta click on my checking, then i have to click on it again to expand it!! not intuitive at all. What else am i here for? More than my last 5 transactions. it's really slow to load and then figure out it needs my fingerprint. Logs out immediately when i switch apps and go back! Wouldn't be so bad if the damn fingerprint option worked better. But, better than nothing.
13 people found this review helpful
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KeyBank, N.A.
July 13, 2022
Hi Tommy- We appreciate the feedback. You may alter your biometric settings within your settings application, and please ensure your device is updated to the latest available software version. If there is anything further we can assist with, please email us at and reference this review. Thanks ^KC
Tiffany Futrell
June 19, 2022
You guys need to fix the app. Several times a week I go to log in and there is some system error preventing me from logging in. It's very frustrating Still a year later and there are still issues almost every time I open the app. Some kind of system error. Worst app ever. I'm seriously thinking about switching banks
30 people found this review helpful
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KeyBank, N.A.
April 17, 2021
Tiffany -We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at 1-800-539-1539. Thank you. ^CS
Ann Guarino
June 28, 2022
This is an ongoing issue & I am so frustrated! The quick view was no longer working (again) I was advised to uninstall & reinstall. Done & now the app is even worse! I have to sign on each and every time, wait for a code to be texted, there isn't even an option avail to sign on w a pin anymore. They want me to use their fingerprint method, but I already have it set up w my Samsung and it won't allow it. This is a mess!
19 people found this review helpful
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KeyBank, N.A.
June 28, 2022
Hello, sorry for the trouble you are experiencing with our app. For further assistance, please email us at and reference your review. Alternatively, you may call us at 1-800-539-1539. Thank you. ^PR