Since last update the buttons for transfering money are gone. App is completly useless now. All i can do is look at my account. Can't actually do anything. Keybank needs to fix that fast
What happened I used this app flawlessly for almost two years now I can't transfer money from one account to the other!?!?!? Way to make something useless. Might as well made it a quick view only app.
Whatever you folks did in recent updates screws up the ability to save my login information. It takes a long time to have to re-authenticate every time. Quick view? Can't use it.
When you try to locate an ATM or branch it still shows the different branches that was shut down. Shouldn't Key Bank update this app so it only reflects branches that are still open?
App is still in year 2012. It just ads and subtracts money account. A good chunk of money. Now I'm stuck owing money and left moneyless for a week and a half. If you call Key Bank some tellers will take your S.S number and give you info on your account. Other tellers say they are not aloud to do that because of "Security Risk" so which one is it? Key is just a big bully. Must be how they make money,steal from the poor. Until they fix the problem that they made for me it will always be a 1 star. Go to Key Bank for the bells and whistles they offer because they are so high-tech but the bells and whistles are not real.
Fixed button issue where deposit button was missing, but still should not have taken so long to fix in my opinion.
+ Hide / show accounts (settings (top left) > hide accounts)
+ Mortgage: view, print and save annual tax forms and escrow analysis statement
+ Resolved occasionally disappearing deposit button
+ Bug fixes and improvements
Thank you for using the KeyBank app! Based on your valuable feedback, we’ll continue to enhance the app through regular updates.
Put AIB Mobile on your phone, and your accounts in your hand