The app is never functioning properly. At least 3 times a week it is down. When we had our old bank of First Niagara we NEVER had this problem. Check Cashing portion of app rarely works as well. We will be looking into new banks with the Failure of this bank. Fix it or get rid of it. Is a waste of time
No fingerprint login??? Is it 1998? Come on key this is stupid and your pin login lags so bad that it errors half the time cause it can not keep up. I am switching banks to find one that has a better app.
The data from the "Activity" section of App has disappeared, replaced by a message that says "not available". Why is it that every time this App is updated, major problems emerge? Why can't Key get it right?? VERY frustrating.
Worst app known to man! I don't have enough thumbs to type what's all wrong with it. They should just start over!
I haven't had any problems with the app until the recent update. For about a week now it refuses to log in or gives me a message that the system is down so I'm going to have to give the app a single star only because zero is not an option.
No way to exit app except to force close it. I have to re-authenticate every time I use the app. Setting up finger print access is a waste of time because these settings never stick. Bring back the old app.
- Ability to select eStatement preference at the account level
- Bug fixes and improvements
Thank you for using the KeyBank app! Based on your valuable feedback, we’ll continue to enhance the app through regular updates.
Simple is fee-free online banking that helps you easily budget and save.