KeyBank Mobile Banking

4.6
61.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Take control of your money and bank the way you want to bank – anytime, anywhere. The KeyBank mobile banking app is free, fast, and secure with features that are streamlined for today’s on-the-go world:

● Easily transfer funds between bank accounts
● Pay bills
● Send money to friends and family
● Open a checking or savings account
● Deposit checks on the app
● Monitor and manage bank accounts and cards
● View KeyBank credit card rewards points

Safe and Secure Online Banking

Confidently use the KeyBank mobile banking app without compromising your personal banking information. It’s backed with a multitude of safety and security features, including:

● Same high-level security used for KeyBank Online Banking
● User ID and password required to access banking app†
● Secure connection to view banking account and transaction details
● No banking information is stored on your Android™ device to minimize risk if your mobile phone or tablet is lost or stolen

Convenient Banking on the Go

Easily manage your personal finances when and where it’s most convenient for you and your schedule. With the KeyBank mobile banking app, you can:

● View account balances and recent transactions with one swipe using QuickView
● Deposit checks right from your mobile device without having to visit a KeyBank branch or ATM
● Transfer funds between your KeyBank checking and savings accounts
● Open an account right from your mobile device
● Search and view your banking transaction history for the last 90 days
● Access your KeyBank account statements and tax forms
● Review and manage scheduled Online Bill Pay payments and transfers
● Send money to existing payees and add new payees
● Search for KeyBank branch and ATM locations


Personalized Mobile Banking Settings

Customize your in-app experience for your unique needs and preferences with account settings and seamless access to the KeyBank features and products you use:

● Add a profile picture
● Set up fingerprint or face ID sign in capabilities
● Manage and edit account alerts
● Access your credit card Reward Points balance


Connect with KeyBank

Please call 1-800-539-1539 if you have questions about the mobile banking app or need additional help or support.

Follow KeyBank on social media:
● Twitter: twitter.com/keybank
● Facebook: facebook.com/keybank
● LinkedIn: linkedin.com/company/keybank/
● YouTube: youtube.com/user/keybankcommunity/
● Instagram: instagram.com/keybank/

Important Disclosures
† Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app.

Android™ is a trademark of Google Inc. Use of this trademark is subject to Google permissions.

©2024 KeyCorp. Member FDIC.
Updated on
Feb 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.6
60.6K reviews
R. Ade
January 10, 2024
It's user friendly and does what it is designed to do! It would be nice to be able to get both savings and account summary at a glance though! 1/9/24: I have been having issues with this app lately. It used to work flawlessly, but now it kicks me out frequently. It crashes regularly and tells me to check back later. The oversensitivity is becoming seriously annoying ! I hope they find a fix soon
8 people found this review helpful
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Dogz4D -
January 5, 2024
Doesn't work depending where I am. I swear if there's a KeyBank anywhere near me the app won't load. There has been multiple times that I needed to check my account and I would try loading the app over and over again and it still wouldn't load. It would give me an error and tell me to try again. or it would say there is a problem on their end. I also have told Key Bank when I made my account to go paperless, and have set my app to go paperless and they still send me statements in the mail.
17 people found this review helpful
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KeyBank, N.A.
January 6, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at KeyBank_Help@KeyBank.com. Thank you. ^LH
Jack Mcwhackass
October 11, 2023
In it's current state it's getting unusable. I've used it for about a year now and have dealt with minor bugs in the app, to the app crashing or freezing, and as of writing this the app is completely down for the second time in 2 days, a long with the website sign in. I love keybank, the customer service is second to none, but im glad I've started moving money away from those accounts.
22 people found this review helpful
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KeyBank, N.A.
October 12, 2023
Jack - We're sorry to hear about your experience with the app and we will ensure this feedback is relayed to the appropriate team. When this occurs, please force close out of the app and relaunch. You may also switch between WiFi/data as the app requires a strong signal. Email us at KeyBank_Help@KeyBank.com if we can assist further! Thank you. ^AS

What's new

- Updates to maintain your security
- Bug Fixes

Thank you for using the KeyBank app!

Based on your valuable feedback, we'll continue to enhance the app through regular updates