
Stefan Pippen
I cannot recommend this new program they have implemented. App is incredibly user unfriendly, clunky and slow. Program will no longer prompt you if you wish to use your points, you must manually select items in app to redeem. Multiple redemption must be done one at a time in app taking even longer to use. It takes longer and more spent for same value and no punch cards for drinks. Milk costs 600 points ($60) vs buying 10 ($40) for one free. Limits to 7 transactions and 25 discounted items.
11 people found this review helpful

Stationary Troll
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What a downgrade! Small items cost more points (even with the new conversion system) and there are no longer any punch cards! With 500 free points I thought I was getting a substantial amount. As an employee I will no longer recommend people get the rewards as they are now much less useful. I have been with the company for a few years now and I always recommended people get rewards seeing as it was good for every kind of customer. Now it's pretty niche.
18 people found this review helpful

Jacquine Shippy
The app itself works great, no complaints there; however using it in the store can be a pain. It seems like the process changes every time. The staff tell me to push a button that's not even an option on the screen and get a bit impatient about it. I miss when I could just have the cashier scan the barcode instead. I'll get used to it eventually.
10 people found this review helpful