
Drew F
Something's wrong with what's behind the curtain here. New rewards member, hesitant about the privacy intrusions that go along with these rewards programs, especially ones that go by your phone number. Anyway, second time using the loyalty id I had issues and the POS charged me full price as a hold when I didn't ever end up buying anything. The employee tried to purchase the items for me, but I'm not sitting around for a week waiting on a refund for items I received. Had to delete, refuse return
1 person found this review helpful

Stefan Pippen
I cannot recommend this new program they have implemented. App is incredibly user unfriendly, clunky and slow. Program will no longer prompt you if you wish to use your points, you must manually select items in app to redeem. Multiple redemption must be done one at a time in app taking even longer to use. It takes longer and more spent for same value and no punch cards for drinks. Milk costs 600 points ($60) vs buying 10 ($40) for one free. Limits to 7 transactions and 25 discounted items.
16 people found this review helpful

Jacquine Shippy
The app itself works great, no complaints there; however using it in the store can be a pain. It seems like the process changes every time. The staff tell me to push a button that's not even an option on the screen and get a bit impatient about it. I miss when I could just have the cashier scan the barcode instead. I'll get used to it eventually.
11 people found this review helpful