If you don't know your password it asks for your number and email then says there is an application error. Not a network error. Not our computers are down for maintenance until sometime. Not the information you submitted is not found. It is a poorly, very poorly, designed app. Maybe it is a virus capturing people's identity.
The only feature that works is the membership card. Click on anything else and get a message that the app stopped working. Ugh! Also have had to get a new member number anytime I log into web version then try to use my phone. Not good!
Save yourself a ton of aggravation and demand a plastic key fob at the front desk. I spent a couple of hours trying to get this to work, including deleting and reinstalling, changing names and passwords, resetting accounts, and everything else you can think of. Running a Moto G with 5.1 while sitting next to my WiFi router so there should be no problem. Arrrrrgh!!!
It would be great if I could get past log in screen. I even went as far as to reset my password and still continues to say error. I can log into my account on line but trying to do it with the app is useless and calling LA Fitness did NOT prove helpful at all.
It's really bad. I've been trying to log on to to this app repeatedly and it says error. I can only use it through my email address. Tomorrow I will go to the gym for the first time then I will see how this works.
I feel like I should get a fee gym bag just for the 20 min hassle of trying to download and get past login screen... Of which I failed. Try beta testing next time la fitness.
- Bug fixes