4.1
291K reviews
50M+
Downloads
Content rating
Everyone
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About this app

Connect your washer, air conditioner, TV, and other appliances to the ThinQ app.
Get away from the busy routine and enjoy a relaxing home life with smart ThinQ. ☕

■ Get immediate notifications
The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself.

■ Control your home from anywhere
You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home.

■ TV remote control in my smartphone
Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app.
※ The availability of products and services may vary depending on the models you own or the region/country you reside in.

■ ThinQ will automatically access the current state of your products
Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them.

The LG ThinQ app supports Android OS 7.0 and higher versions.
For Android OS versions lower than 7.0, consult the mobile device manufacturer and upgrade your device to its latest version.

The following access permissions are necessary for the ThinQ app.

• Calls/Contacts
- To contact the LG Service Center

• Location
- To obtain the device connecting Wi-Fi info when adding devices
- To set and save the home location in Manage Home
- To search for the weather information of the current location

• Camera
- To take a profile picture
- To scan QR codes and share homes or accounts
- To take photos and attach them to the 1:1 Support section
- To take a picture of the purchase receipt and save it when registering additional information about the product
- To recognize barcodes when using "Scan to Cook"

• Storage capacity
- To take photos and attach them to the 1:1 Support section
- To take a picture of the purchase receipt and save it when registering additional information about the product

• Microphone
- To check product status via Smart Diagnosis
Updated on
May 4, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted
4.1
291K reviews
Ken Sim
May 13, 2022
Worked great for three days. I had a blackout for about 3 minutes. Everything came back. However, now when I open this app it crashes instantly. I've cleared the cache, nothing. I've cleared all data, uninstalled, reinstalled, restarted my mobile device, and as soon as I log back in it crashed. I finally was able to get this app working by going to every aircon and reset the WiFi and reconnect by re-entering the WiFi password in the app. Do I need to do this every time I lose power?
47 people found this review helpful
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LG Electronics, Inc.
May 13, 2022
Please delete and reinstall the ThinQ application. If this does not resolve the issue, please send an email to thinq@lge.com with a copy of your review, your phone’s model number, OS version, and the ThinQ application version. ^LG
Matt Mercy
May 23, 2022
I'm starting to get push notifications for random household detergent. This is the kind of sh;t I would expect from some free flashlight app or something - not a remote app for a $1000 TV. Completely unacceptable. EDIT: A response to LG's reponse: I understand I can mute notifications, and have done so. What I'm saying is that when you're selling $1000+ OLED TVs, you don't need to push ads on your app - especially since you already put ads on the $1000 TV I bought.
7 people found this review helpful
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LG Electronics, Inc.
May 23, 2022
We apologize for the inconvenience this has caused you. Notifications may be customized or disabled under App Settings - Notifications. If you're in need of further assistance, please don't hesitate to reach out to us at thinq@lge.com. ^LG
Tom Polk
April 24, 2022
LG TV sees my phone, I keep putting in code, sometimes it connects and asks for the network password, sometimes it doesn't. When it does connect, it says my phone is registered to TV. Then the ThinQ app says that the functions are not available in the trial version. But I don't have a trial version. Remote control buttons don't even work. App has two buttons on the same page to add a device. Which one do I use? There's no place to see which devices are actually added. It's terribly designed.
55 people found this review helpful
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LG Electronics, Inc.
April 26, 2022
We sincerely apologize for the issue you've experienced with your LG product. For immediate assistance, please reach out to one of our appliance specialists via the 1:1 support feature within the app. ^LG

What's new

Bug fixes and performance improvements made.