
S J Isom
About 3 out of 5 times that we try to book a flight on the app, we can go so far into the booking, and then there's an error that comes up to check our internet connection. I am sitting right next to our router. Our Roku TV, which is in a totally different room, never has problems. I have no problems with any other app. Actually, I just realized, it had gotten better. But I just updated it, and it has started happening again. Very strange.
104 people found this review helpful

Brianna Tuckett
This app is so glitchy! It will go through spurts where you can't get beyond a certain point in the booking process. It will just give you an error message. I have also noticed the app will tell you higher prices occasionally than on the website. The app works fine for once you've booked your flight, but for actually booking your flight, go through the website. It's so much better than the app.
4 people found this review helpful

Tim Merritt
Unusable. It's ludicrous that they want to charge $5 to print a ticket when their app doesn't work. I have to remove the flight (if the app doesn't crash first) and add it again to do anything with my existing trip. I can't trust the app at all for boarding. Thankfully, they let me put the tickets in my mobile wallet. If not, I'd be in panic mode until I boarded.
77 people found this review helpful