Liberty Mutual Mobile

Liberty Mutual Insurance Company

About this app

Welcome, Safeco customers!
Starting April 25, 2026, you can download the Liberty Mutual app and log in with your same credentials.


This app is your one-stop insurance resource. Log in fast and securely with touch or face recognition. Access insurance cards with one touch. Manage your policy or claim from anywhere, at any time. You can even get rewarded for safe driving by participating in RightTrack. RightTrack runs in the background and automatically captures driving information using sensors.

We’re here for what you need

● Access and download insurance cards
● Get to know your coverages and receive customized recommendations
● Save money with our safe driving program (in select states)
● Sign up for paperless billing, Autopay, and push notifications
● Add drivers, update mortgage lenders, and make other policy changes
● Access and electronically sign important documents

We’re here when you need it most

● Tap to call for emergency Roadside Assistance
● File a claim and get real-time status updates
● Upload pictures of damage and get a repair estimate quickly
● Schedule a damage review or request a rental vehicle
● View estimates, track repairs, and review claims payments

Permissions needed for RightTrack users

● RightTrack uses foreground services to enhance user safety, ensure accurate trip recording, and provide valuable feedback to the user regarding their driving behavior. It's essential for detecting when you start a drive and to accurately log the route taken, driving behavior, and other relevant metrics.
● The service is activated when you begin driving. This is detected through user interaction with the app and/or automatic detection algorithms that recognize driving activity.
● RightTrack collects data such as speed, acceleration, braking, and route information, which are needed for assessing driving behavior and providing feedback for safer driving practices.

Ratings and reviews

Account transfer was easy. OTP code will only allow 2 number entries before the app closes the keyboard. annoying you can't just copy the OTP. Should also have the num pad up for that. Downloading my insurance cards does not work. it never saves the fille. had to send it to my email to download. basic functions not great. but overall does the job i guess.

This app gives inaccurate data frequently. I work from 7 am to 4 pm, I live 5 minutes from work. I've been dinged for 'time of day driving' to the point that it takes my 'score' way down, however, when I look at the trips there are no incidents according to the parameters for 'time of day driving'. Also on phone use, if you are the passenger, you get dinged for phone use, I only see 2 instances, but it is also labeled as 'fair'. Incorrect and inaccurate.

Maybe its just me, but this app DOES NOT WORK. I try to log in, and even though I've had an account for a year+, and set up thumbprint login, it forgets EVERY TIME. So I choose to have a text sent to my phone. IF it goes through, it doesn't matter, it restarts the progress and I have to wait AGAIN for a text that WONT LOG ME IN. Please fix your app.

What’s new

Big update! Safeco is becoming Liberty Mutual on April 25. Safeco customers can use the Liberty Mutual app and sign in with their existing Safeco login credentials.