
Rachael Decker
Misplaced my nitro card, follow the steps to replace it. Both the website and app say "unavailable at this time" and then say to contact support. So I did... the agent was anything but helpful and kept saying the same thing, and I shouldn't worry that I've lost my card connected to my actual banking info. Like come on. She then said they can't remove a card or update it besides online and in the app. Doesn't sound very secure to me!
5 people found this review helpful

Jonathon Murray
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UPDATE: It's been 3 months and no change or help from support. Deleting the app... Just updated the app and now it won't work. When I open the app, it's just a tiny little window that opens in the top left corner of the screen. All it shows is my points and I can't navigate anywhere else in the app. Tried reinstalling but it just does the same thing.
47 people found this review helpful