mbrace

Mercedes-Benz USA, LLC

About this app

Designed for owners with model year 2017 and 2018 vehicles. The mbrace app lets you manage your vehicle on-the-go with features that allow you to:

Start the engine
Lock or unlock the doors
Locate and monitor your vehicle
Send an address to your navigation
Activate the horn and lights
Access your vehicle on Apple Watch
Contact your preferred service or sales dealer
View manuals and how-to videos
View recently activity and get notified of updates and offers
Get help from a Product Concierge
Access Roadside Assistance
Discover exclusive perks at partner resorts
See the latest news from Mercedes-Benz

*Features are subject to vehicle hardware and network coverage. Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes-Benz Digital Extras. Model year 2019 and newer vehicles are equipped with Mercedes-Benz Digital Extras. Check with your dealer for details.

Ratings and reviews

They fixed the"error login" issue, (Aug 18,2024), so I've updated it from 1 star ( only bc the app was pointless besides that). It's back functional now, so I can locate, remote start, and lock/unlock my suv from anywhere there is cell signal. I didn't get a coupon on a service or something as an apology, but I guess simply taking care of the issue was enough

Well the driving log stopped working in July. Now it is impossible to load the app. It only produces an error message. I paid for the mBrace to have access to all the app functions, so that was clearly a waste. Very disappointing. You can do better! Updated in February. I've paid for half a year, multiple updates and after each one, less works. Now cannot locate the vehicle or access the log. Do better! This is expensive!

Worst app I have ever not used. I say not used because it never works. Pretty much useless when it comes to the remote start which is the main reason I want to use it , living in the Northeast. Edit 12/16/19: much improved. Thank you. Back again 2/24/25 - The app has been down for about a week "we'll be up and running soon". When pray tell? Can't use it at all yet, I've paid for this service. Also, makes me log in even though I've chosen option to keep me logged on. Really unacceptable.

What’s new

We are continually working on further improving the mbrace App and therefore undertake regular app updates. This update encompasses the following changes:
-Notification Issue Resolution
-Account Management Updates
-UI & Technical Updates