Mercedes me (USA)

8.07K reviews
Content rating
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About this app

Designed for owners with model year 2017 and 2018 vehicles. The Mercedes me app lets you manage your vehicle on-the-go with features that allow you to:

Start the engine
Lock or unlock the doors
Locate and monitor your vehicle
Send an address to your navigation
Activate the horn and lights
Access your vehicle on Apple Watch
Contact your preferred service or sales dealer
View manuals and how-to videos
View recently activity and get notified of updates and offers
Get help from a Product Concierge
Access Roadside Assistance
Discover exclusive perks at partner resorts
See the latest news from Mercedes-Benz

*Features are subject to vehicle hardware and network coverage. Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes me connect services. Model year 2019 and newer vehicles are equipped with Mercedes me connect services. Check with your dealer for details.
Updated on
May 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Messages
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

7.8K reviews
A Google user
January 24, 2019
I've had this app for a year now. It took forever just to get it validated for my car in the beginning and it hardly ever works. I can't even get the app to open most of the time much less get remote start to work when it does. It's embarrassing to have a luxury car that cannot reliably provide a common feature found in almost all other mainstream brands, including economy cars. Mercedes should be ashamed to have even published this (lack of) technology for market use.
31 people found this review helpful
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JM Luis
September 28, 2022
Why doesn't it have a panic button? It would be helpful to have a panic button on the app, especially when trying to locate your vehicle on a large lot beyond the range of your key. Why they didn't include this very useful feature, I have no idea. Sept 20: App is working, again. Now stable with Alexa. There is now actually a button to remotely activate horn and lights. Thank you!
3 people found this review helpful
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Mercedes-Benz USA, LLC
September 13, 2022
Hello, Thank you for your patience. This is now fixed with our most recent release, We are so sorry for all the inconvenience this has caused. Thanks, Mercedes me team
A Google user
February 8, 2019
Love the car. HATE the app. I really enjoy the premium experience this app gives me. When working all day and I want to remote start my car to warm it up or cool it off, it just spins on the screen saying, checking security. What a premium experience, well worth the price of a new Mercedes. I especially enjoyed it today when the wind shear was 0 degrees F and it refused to start my car. I would definitely pay to keep having this experience. When I pay for quality, this is what I imagine...
38 people found this review helpful
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What's new

We are continually working on improving the Mercedes me App through regular app updates. This update encompasses the following changes:
- Minor UI Changes
- Analytics Upgrades