
Tj Davis
- Flag inappropriate
- Show review history
They fixed the"error login" issue, (Aug 18,2024), so I've updated it from 1 star ( only bc the app was pointless besides that). It's back functional now, so I can locate, remote start, and lock/unlock my suv from anywhere there is cell signal. I didn't get a coupon on a service or something as an apology, but I guess simply taking care of the issue was enough
18 people found this review helpful
Mercedes-Benz USA, LLC
August 16, 2024
We just released mbrace app version 4.5.4, which fixed this login bug. Please update to this app version if you don't already have it. We're so sorry this happened and greatly appreciate your patience! Thanks, mbrace team

Diana Greenwell
- Flag inappropriate
- Show review history
Well the driving log stopped working in July. Now it is impossible to load the app. It only produces an error message. I paid for the mBrace to have access to all the app functions, so that was clearly a waste. Very disappointing. You can do better! Updated in February. I've paid for half a year, multiple updates and after each one, less works. Now cannot locate the vehicle or access the log. Do better! This is expensive!
23 people found this review helpful

Lisa Hanson
- Flag inappropriate
- Show review history
Worst app I have ever not used. I say not used because it never works. Pretty much useless when it comes to the remote start which is the main reason I want to use it , living in the Northeast. Edit 12/16/19: much improved. Thank you. Back again 2/24/25 - The app has been down for about a week "we'll be up and running soon". When pray tell? Can't use it at all yet, I've paid for this service. Also, makes me log in even though I've chosen option to keep me logged on. Really unacceptable.
17 people found this review helpful