
Lisa Dials
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Won't accept any of my cards for payment anymore. Used to, but now the app says there's an issue with each one of my cards and to contact my financial institution. which is BS! Worthless app if you can't order what you want and pay for it in a timely fashion. Big waste of my time! This app sucks! This app really sucks! Already tried to delete and redownload this app many times, on two different cell phones. Same issue! Please fix this problem!! This is aggravating, inconvenient, and I'm done!
27 people found this review helpful
McDonalds USA, LLC
September 4, 2025
Lisa, a smooth app payment experience matters. Try uninstalling and reinstalling the app. If that doesn't work, let us know more here: https://www.mcdonalds.com/us/en-us/feedback.html

Vladimir Alvarenga
App sucks. Never remembers my favorite restaurant marked next to me. Always puts a far away McDonald's as my pick up place. Then constantly ask me if this is the right place that I wanna pick up my order. I have to click on "got it" like 4 separate times to complete my order after I confirm the location. And twice it ask if I want add ons, and in between denying add ons and confirmations, each time I have to agree it's that location. Why do I have to star and mark my favorite location everytime
8 people found this review helpful
McDonalds USA, LLC
September 6, 2025
This is definitely not the experience we wish you had. Share more details here for us to look into it: https://www.mcdonalds.com/us/en-us/feedback.html

azalea
In quick reorder, any customized burgers say "Currently unavailable" and for my kids' double cheeseburgers, I have to manually remove onions pickles and mustard EVERY TIME. Why is this, McDonald's? Same for favoriting a custom burger. Unavailable. Extremely consumer unfriendly. On top of that, half the time my favorite locations don't show and the app tells me I don't have any! When I'm ordering while close to a store I never visit, it makes it more annoying to change location. Please fix!
9 people found this review helpful
McDonalds USA, LLC
September 6, 2025
Azalea, we'd like to take a deeper dive into this. Share more details here, and we’ll take care of it: https://www.mcdonalds.com/us/en-us/feedback.html