McDonald’s UK

McDonald's UK

About this app

Download and place your first McDonald's order in restaurant, drive thru or delivery using the My McDonald's App. Ordering has never been easier with our new McDelivery feature. Or, if you prefer, why not have your order brought to you with Click & Serve? Available any time of day, with many restaurants open 24/7!

Exclusive App Offers
Fancy a cheeky mid-week treat? Check out our range of food offers available exclusively on the McDonald’s app.

McDelivery®
Need a night off cooking? You can now order McDonald’s delivery through the McDonald’s app!

Order Ahead
Want to make your breakfast AND your 9am train? Order ahead with the McDonald’s app to make picking up even easier.

Click & Serve
Want to park up and get your order brought over to your car? Park in a Click & Serve numbered bay, enter your bay number into the app and we’ll do the rest.

Table Service
How about a little bit of ‘me time’ with Table Service? Place your order through the McDonald’s app, relax and let us come to you.

Ratings and reviews

its ok as an ordering app goes. one big problem is its not easy to know when to select the pickup option (drive thru/table etc) and if you accidentally miss it there is no way to go back and change it. My biggest irk at the moment is that all of the offers for months are delivery only. Why omit your customers who are wanting to eat in. Today I had an offer on the main screen yet when it takes you to the offer page its nowhere to be seen.

Nowhere on the menu in the app do you explain any of the menu items. What's the Philly Stack? What's the Big Arch -- why is it different from the Big Mac and why should I buy it? Your default assumption is that everyone knows everything about your entire menu. Most of us don't work at McDonald's so aren't intimately familiar with your menu. Even being helpful isn't your forte, a bit of "Mc-help" to explain your menu items should be very easy.

App doesn't load 90% of the time. Stays on the white page with the M and even after closing the app down and opening it again, it still doesn't load. Forcing a close doesn't work either. Then when you uninstall the app and try logging in, it doesn't work either. Also finding that there are no couriers available on the app so I have to switch to pickup if I want anything, however, I can go onto just eat and they're able to send out a delivery. But then if you do that, you're losing out on points.

What’s new

Enhance your App Mastery skills with these latest updates. For a limited time, new customers who download the app and join Rewards, unlock free fries. And for those who are already well on their way to becoming a Master, your Rewards now go even further as points can now unlock 1 month of Snapchat+.

We’ve also made some new visual optimisations in the menu ordering and reward redemption journeys, as well as some bug fixes, to make your experience better.