McDonald’s UK

McDonald's UK

About this app

Download and place your first McDonald's order in restaurant, drive thru or delivery using the My McDonald's App. Ordering has never been easier with our new McDelivery feature. Or, if you prefer, why not have your order brought to you with Click & Serve? Available any time of day, with many restaurants open 24/7!

Exclusive App Offers
Fancy a cheeky mid-week treat? Check out our range of food offers available exclusively on the McDonald’s app.

McDelivery®
Need a night off cooking? You can now order McDonald’s delivery through the McDonald’s app!

Order Ahead
Want to make your breakfast AND your 9am train? Order ahead with the McDonald’s app to make picking up even easier.

Click & Serve
Want to park up and get your order brought over to your car? Park in a Click & Serve numbered bay, enter your bay number into the app and we’ll do the rest.

Table Service
How about a little bit of ‘me time’ with Table Service? Place your order through the McDonald’s app, relax and let us come to you.

Ratings and reviews

app is simple to use but they really need to add a feature to report missing items, in last 3 months I have paid for 3 hot apple pies and not got a single one, I know I should check before leaving but I shouldn't have too, it's not like the job is hard, I use the drive thru and I'm not going to wait in line again because of their mistakes or get out and go in to stand in a queue I purposely choose to avoid and the restaurant never answers the phone which is what you are told to do.

Crashes every time I launch it but then always works when launching a second time. Plus I have had numerous problems placing an order and then arriving at the drive-thru, and then the app tells me the items on my order are not available. Edit - lately you cannot access recent orders, when you attempt to, you get taken to the page for placing a new order. This caused a problem trying to get hold of a restaurant to chase an order that was never delivered.

Used this app only a handful of times now, and the last few times we've received our order, there's been either incorrect items or items missing, and the food has been cold. There doesn't seem to be any real function to report missing items or even receive a refund for them. Tried talking to the bot, but it asked me to upload a receipt, only for the upload button to do nothing. Eventually, after a lot of messing about, it appears to just direct you to write to Customer Service. Poor...!