Lenard Schmidt
The app is fine when it works, however for some reason it constantly gets stuck at the pick up options, everytime I open the app after this the pick up options are still there and another order can't be placed, making the app useless, plus you can't access other parts of the app, such as monopoly or surprise fries promotions while it's like this. This has been an ongoing issue for a while.
43 people found this review helpful
Andrea Juricic
My experience with the McDonald's app left me extremely frustrated and disappointed. As a multi-billion-dollar company, one would expect a smoother and more user-friendly app experience. Despite manually selecting my store, it kept persistently asking for location access. It wouldn't let me override an old order notification when making a new one, forcing me to clear the cache. At the store, it failed to generate a pickup code due to location settings. Worst fast-food app experience ever.
19 people found this review helpful
Tania S
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Quite possibly the worst ordering app. Not lovin' it! Hangs, lags and takes ages or just goes blank. I persevere because I have a saved order and hate spending 5 minutes at the drive-thru, but using the app sometimes takes me even longer. You also get sucked in by trying to redeem the rewards which are quite good. A feedback survey just showed up after my last successful order and guess what? It didn't work! That's my I'm leaving my feedback here. Do better Macca's, you can afford to!
21 people found this review helpful