Asks if you want a phone consult because they are busy and then they try to do video anyway after it says to close the app and you miss it. They also tell you they can't treat minors for conditions listed even though the app lets you select them.
I cannot log into my account - it is making me create a new account.
today's visit was very fast and very easy!!
If I could give this no stars at all I would... I called and told the man I was sick told him my symptoms and told him ive already taken over the counter meds. He says he isnt going to prescribe antibiotics. So I told him ok well that is my current situation I also wanted to get back on my sleeping pills and I have my old prescription and he informs me at this point after I had already paid that this company can not prescribe any sleeping pills or antidepressants and a bunch of other things over the phone... so I would say they effectively scammed for my co-pay and my insurance. Do not use these people goto your primary where you can actually get things done.
It takes several attempts before I can get it to work. I usually spend two or more trying to speak with someone. The connection was horrible on my most recent call. Couldn't see the doctor and the call kept cutting out. However, the doctor was pleasant and was able to help me.
I cannot log in with my account on the app but can do so without issue on the website, customer service was unable to assist. Samsung galaxy s7. "you have encountered an error"
Experience improvements and bug fixes.
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