
Brian
This app is intended to facilitate and encourage the use of public transit. It falls woefully short of this and actually discourages it goal. One cannot purchase bus/train fare from the app, you must first find a location to purchase a physical card, completely negating the purpose of an app. Then, when you finally find a place to purchase said card, the app rarely recognizes the app and fails to load the balance. This has got to be one of the worst apps I've ever downloaded. Just avoid it.
50 people found this review helpful
Metrolinx
November 9, 2021
Hi Brian, sorry to hear about your experience. At this time you are unable to purchase tickets from the PRESTO App. When loading via NFC please ensure your PRESTO card is held in the right place and is not taken away too soon. Follow the on screen instructions to hold your card to the back of the phone until you hear the confirmation sound. ^RS

Oh Bee
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Stopped working completely. (At a time when most people need to use it.) It just won't connect to the network anymore. Even tried reinstalling. Basically you're stuck with the website at this point, good luck with loading funds if you want to use them immediately. Edit: I had to uninstall again and reinstall, now it works again! Thanks Edit #2: lol, it worked ONCE. Now it's stuck on the loading screen, or the login screen. Tried reinstalling, tried clearing cache/data, nothing works.
36 people found this review helpful
Hi Orion, we received reports that select users were experiencing technical issues with the PRESTO App which our team has now resolved . Please try again and advise if you are still experiencing an issue. We apologize for any inconvenience this may have caused. ^RS

Angela Villadiego
There is absolutely no reason to disallow usage of the app when developer options are enabled. You can assume users who have them enabled need to for one reason or another (such as a job in tech), and are more tech savvy and understand the risks of doing so. Makes for an extremely frustrating experience when needing to reload my card in a rush to catch the train.
2 people found this review helpful
Thank you for taking the time to write in, and we apologize for any inconvenience. This restriction was introduced to help protect customer accounts and personal data, as certain device settings can increase security risks. We are revisiting this based on feedback and appreciate you sharing your experience. ^HC