Fixed now...whew! Had it updated and now it locks up! Maybe wait for a bug fix first...have to go to the full website now to do my banking. Cool, got a reply and suggested remedy...let you know! Okay followed the instructions, uninstalled the app, restarted my phone, reinstalled the app, and got new security code....so far looks good....back to 5 stars again!
Crap Now i cant do money transfers. Before they were easy now it won't even let me type in my information so I can't even do one online this is going to be a problem. Now you cant just click & a transfer is done you have to have both your account numbers available to do it that's just silly it was fine the way it was...so easy before.
Newest update didn't work but is FIXED! This app worked well until the most recent update. It gave me an "unknown error" when I tried to login with correct credentials. It wouldn't let me login despite having an access code or trying to reset my pw. A SIMPLE ONE MINUTE phone call to ASB and they unlocked my account. It was probably due to security reasons as you have to make your device a trusted one after updating your profile. This new app is EXCELLENT and FAST!
Ruined App I definitely enjoyed the older app more. I was a bit upset that I was forced to update because I had to redo all of my information. It worked fine the first day. All of a sudden I'm locked out of my account and it refuses to log me in because of an "Unknown Error". What a joke.
Fake Reviews Most people didn't choose to get the new version, so if the upgrade was automatic, why would people who had no issues be compelled to go here and write a 5 star review? These reviews are fake and probably created by the software company that screwed up the online banking. I am locked from my account, thanks ASB for making me want to switch banks!
Deposit Check I see why asb had to update the app, but totally hate the new app. Freezes at log in, organization of the app sucks, features are a bit more complicated. Can't they go back to the old one and just enhance without making it so difficult for its users?
We’ve been listening, and the following are some recent enhancements to your eBanking experience.
• Do anything & everything on your phone or tablet
• Updated easy to use design
• Improved Pay a Friend – Instant Payments