ASB ONLINE BANKING It is not very convenient and very troublesome. Without notice, I am unable to access my account unless I update information; my password suddenly is disabled without notice and I have to update information again on a computer due to my mobile device not compatible??? And now, again, I have to update my information on a computer because my account(s) were suddenly disabled online banking and the ASB Online Customer Service Support is unable to assist me.
Always freezes after pressing deposit check I take picture, enter amount, select account, then click deposit and then it just keeps loading saying it's depositing check. Nothing happens and seems frozen on that. My phones not slow, it's a new galaxy Note 4. Did the same thing on my Note 3
Can't do anything on the ap I was never able to deposit a check on the ap because it would freeze before I could submit a pic of the check. Sometimes it wouldn't let me log on which I was okay with. Now I can log on but I "don't have access to my account". I'm sorry asb but if you are going to create an ap, make sure people can actually use it.
Can be dramatically improved This app is a decent attempt at a good user experience but needs some serious improvement. Most notably, the account details page should quickly and easily show debits and credits with an amount indicated by a plus (+) or minus (-) . The current app requires that you click into every transaction to determine if it was a debit or credit. Very inconvenient. Give us an easily interpreted running total with plus or minus amounts. I can share a screenshot of a bank that has it figured out if that would help.
Deposit check It Keeps Kicking Me Out After I Take The Picture From The Front Of My Check, Please fix!! It never did it before I uninstalled and reinstalled it and it still does it
SUCKS My account "can't be accessed" & after turning off my WiFi & turning on my 4g, I attempt to log in again & the app tells me my account is disabled. Wtf. THIS APP SUCKS!!!!
Fixes to Check Deposit Feature