American saving bank app Always has login errors. Old app was fast. Now I spend 10th or more just logging in. Update was a bad idea
Palu! This apk is the worse! SOOO inaccurate that now im negative in my account because of the bs system telling me false information. YOU BETTER FIX THE PROBLEM ASB!
No longer useful. Telephone customer service is only available M-F (8am-7pm) & Sat/Sun (9am-2pm). So if you get locked out of the account you have been using for more than six years outside of those hours, you are out of luck. The other thing I can no longer find in the app is the "branch locator" feature. Which I really appreciated when I needed to quickly find an ATM or branch in a pinch.
Log in is ok for me. Old app allowed recurring POP payments automatically. Now I have to log in and pay P2P each month. Tired.
Crap Logging in is an issue. Constantly shutting down and kicking me out of the app. The old system app was way more effective and consistent with everything...
Online bill pay no longer available The new mobile app removed the list of pending & recent bill payments. NOW YOU CANT MAKE ANY CHANGES TO YOUR PAYMENT AMOUNTS, SEND PAYMENT DATE, etc TO ANY OF YOUR ONLINE BILLERS YOU'VE SET UP WHILE USING YOUR PHONE (must be on a computer). I thought no this can't be true so I called & she confirmed that the new mobile banking only let's you view payees&amounts. Why would they update to this app & remove online bill pay feature. I will be moving to another bank who understands mobile banking.
We’ve been listening and have released some performance enhancements