K W
It does not let you renew with the 2-year option. I found a way around that--> when it asks you if you would like 1 or 2 years, select 1 year... When it asks you to look over everything and make sure everything is correct select the option that you want to change the renewal length. Then at that point select the 2-year option and it will go through. Other than that it worked perfect for me.
294 people found this review helpful
LE L
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I recently tried to renew my registration through this app and ran into a new glitch - the app couldn't seem to understand the choice of a 2 year (rather than 1 year) renewal! I think I found a work-around though. After choosing 1 year, at the end there was an option to make changes, including to the length of renewal period, which resolved the issue. I couldn't renew thru the even worse/not up to date DMV website whose offices are closed, so this app even if glitchy, was still the best option.
103 people found this review helpful
Jesse Acosta
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Also, the bot will give you 2 options to choose from when renewing your vehicle a 1 year option and a 2 year option. You can select the 2 year option, but the bot will respond that it: "does not understand your selection" no matter how many times you select that option. However, if you pick 1 yr. It responds right away. In other words there is no 2 year option even though they present it.
46 people found this review helpful