Bankak / بنكك

BANKAKPAY

About this app

Bank of Khartoum’s Bankak / بنكك is a smart app (previously known as mBOK) designed for its customers to access their bank accounts or mobile accounts with ease and safety. More than ever powerful mobile banking & mobile account experience.
To log in, use your Bank of Khartoum A/C – CIF or create and access your mobile account instantly using your valid mobile number.
بنكك account allows any BOK account holder to subscribe and access his account and enjoy banking from home.
بنكك mobile service allows customers to open Mobile Account using their valid mobile number.
Features:
• Instant and Real-time access to your account from anywhere.
• Secure your account and stay informed for every transaction via instant SMS for all transactions done.
• You can transfer any amounts up to SDG 2,000,000/Day.
• Transfer Funds between your own bank accounts, To Other BOK accounts, to Other Banks (via Card number) and to any Mobile Money account holder.
• Use “بنـكك |PAY” (QR code-based payment method) to do Payments at any بنـكك |PAY Shop or BOK Wakeel.
• Cardless Cash Withdrawal (OTP) withdraw the money yourself or use this service to send money to anyone who can visit BOK ATM or BOK Wakeel shops to receive cash.
• Save Funds Transfer or Bill Payment beneficiaries for frequent transfers and payments.
• Instantly create Fixed Term Deposit account and enjoy one of the highest profit rates (up to 15.18% in 2018) among Sudanese banks via بنكك Account.
• Set Standing Order for repetitive and schedule funds transfers to other BOK accounts via بنكك Account.
• Manage password reset, registered mobile phone, email address and security questions update from the app.
• Available in Arabic and English language.

Bills currently you can pay through بنكك:
• Electricity – SEDC
• Telecommunication
o Zain, MTN, Sudani
o Canar
• Government Services
o HAJ
o MOHE
o E-15
o Medical Supplies
o Customs
• Education
o Imperial University
o OUS
o Future University
o Desire 2 E-learning
• Donation
o Sadagat
o Wagfia Organization for Orphans Care
o Alqassim Organization for Humanitarian Aid
o Voluntary Agency for Medical Aid and Relief
• Fuel & Gas
o Bashaer
• Transportation
o Tirhal
o Mishwar
o Tzkarati
o Rahtak Taxi
o Adeeela
• Travel & Tourism
o Haboob.sd
o Food Delivery
o Yala Na6lob
o Fresh
o Debonairs Pizza
o Tukul
o Aklak
• Online Shopping
o K-OF-T
o Dukani
o Dayir
o Alsouq.com Hypernova
o Tutia
• BOK Payments
o Irada / Microfinance
• Medicine & Health
o Tbeebk
• More
o Rita Pay

Our website: http://bankofkhartoum.com/mobile-banking-mbok/
http://bankofkhartoum.com/mobile-money/
Facebook page: /BankofKhartoum1913
In case you face any issue, have questions or would like to report an issue, please use "Help" option on your app and submit.

Ratings and reviews

The application is very poor and often cannot be opened, the problem is that it does not depend on this problem only, in recent times, sums have been transferred to me to my mobile account and the transfer notification is sent to me and I do not receive it in my account, I do not know where to go!!!!!! !!! In addition to all of this, the bank’s customers do not answer calls. I have been calling them for two days straight, and they kept me in waiting for hours and hours without answering

Th software is great and solid I really like it, but I rate it with 2 🌟 due to the activation steps on the smart phones, why it is must to call to change the smart phone the costumer use if we are talking about security and safety there is a different ways of security and protection and it can be computerised, such as OTP, also it is very hard to reach you call center, so if the costumer has any issue with his smart phone he will struggle to activate the App an his new phone.

Although the app is good when working it is quite often not working and you can't log in. In fact these days it is off more than it is on. If you write the password quickly it doesn't recognize it then you have to rewrite it again and again. The names of benificiaries do not list alphabetically snd no search ability is available so you have to go through names one by one to get to the name you need

What’s new

Minor fixes