
Evan D'Orazio
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I'm trying to understand why I can't send any messages to my provider through your app. When I look up either my doctor or address, it always says no matches found. It is clear it's not even trying to look up who you're trying to message. Logging in at night gives me a "login error. unknown error" when signing in. This happened before and happens now.
23 people found this review helpful
We are sorry to hear about your experience. Check to see if you received an email from your provider welcoming you to your ‘Patient Portal’. If not, please ask your provider to resend, as it has directions to activate your portal account - which should be activated from a desktop computer or laptop before downloading the app to your mobile device.

Donna Pruitt
Would be more useful if it actually allowed you to input more than one doctor's office. People actually see more than one specialist, you know! And once this app is linked to one doctor's office, you can't add another at all. Completely useless in that regard. Only giving 2 stars instead of one because it does keep the information regarding test results and such in one location.
282 people found this review helpful
Thank you for taking the time to leave us a review. If you have multiple doctors using APPatient, the URL, username and password for APPatient is unique to each practice so you'll need to change all 3 elements to be specific to the other practice(s).

Sara Thompson
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As others say, you will immediately need to reset the password and if you do it in the app, the link that's emailed to you doesn't work. Instead, click the partner link and open their site in browser. Click reset password there, and you will be able to "reset" your password in browser. THEN go into the app. Once that's out of the way, the app works great.
128 people found this review helpful