![](https://play-lh.googleusercontent.com/a-/ALV-UjUfWBVy9bp8gOrdtAJWlo3TauC3KMv2nKOiGfXYerYuTsWn9MyM9Q=s32)
Leif D
Wont let me log in anymore. Not sure if its an update thing or what, I used to be able to long in pretty easy, not says I need a verification code to set up my account and can't find my email or phone number. When I was able to log in, I couldn't pay rent through the app anyway (would redirect to my property's website and had to log in there). Decent messaging system, although responses were always slow, so I'm not sure if that's a notification issue or app issue.
15 people found this review helpful
Zego, A Global Payments Company
March 21, 2023
Hello, we would like to take a look at this for you. Please contact our team via https://gozego.force.com/residents/s/. Submit a case to the Mobile Doorman team with your name and account details and someone will be in contact with you shortly.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXTdUrcrSyUSvPYv89yQNpLsC2hEhaCldEQarCCAHEGHKz4PGfA=s32)
Toya Calloway
This app is absolutely horrible! When I first downloaded it and created an account, it worked great. Now for the last 5 months or longer, it will not work at all. It keeps sending me a verification code, and once I enter it, it says account not found or not authorized. It takes me to the change password screen and still says "user not authorized"!
7 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWqTBEgIMfmt74WY57aIREKGZWhOokI0cgDBIJe32T6n9eUA0fu=s32)
Tonya English
Got this app mainly to pay rent. Used it for 2 months (with issues, taking long to load, making me sign in 3-4 times, not having an amount due to pay listed, etc.) and now won't work at all. I click pay rent and it starts like it's loading then crashes and I get an android message that the app is crashing and has to close. Waited a few days hoping maybe it was a maintenance issue, still same thing. I can't even use it. Everything I click on crashes the app and shuts it down continuously. Waste
15 people found this review helpful
Zego, A Global Payments Company
January 13, 2023
Hello, we would like to take a look at this for you. Please contact our team via https://gozego.force.com/residents/s/. Submit a case to the Mobile Doorman team with your name and account details and someone will be in contact with you shortly.