Kotak Bank (Old)

1.42M reviews
Content rating
Everyone
50M+
Downloads
Content rating
Everyone
Learn more
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About this app

For a better experience, download our new app.(https://kotakapp.onelink.me/Xoqo/vnw5l9ex)

The app allows customers to manage their bank accounts—make payments, money transfers, check balance, change card PINs, and perform various other tasks.

New customers are required to visit their nearest branch to open their bank accounts. Once enrolled, you can use the application to access the services.

Key Features:

• Manage financial transactions, send and receive money with UPI.
• Pay bills, recharge mobile and DTH services & set up AutoPay for repeat payments.
• Update profile details, request statements and manage cards on-the-go.
• Invest & redeem mutual funds while you keep track of your investments.
• Apply for a credit card, keep track of your spending, and pay bills.
• Manage card settings including PIN regeneration and temporary blocking.
• Payday loans are available for eligible users directly through the app.

Getting Started: To start using the app, you need your Customer Relationship Number (CRN) and either a card PIN or your net banking password. The app will guide you through a one-time setup process.

Permissions Required:

• Contacts: For mobile number access
• Location: To find branches or ATMs
• Media & Camera: For profile photo
• Phone: To contact support
• SMS: For device activation and optional data access (with consent)

Please note that your data is safe with Kotak Mahindra Bank. We do not share any information with third parties without your permission.
This app no longer receives feature updates. Try the new Kotak Bank app instead.
Updated on
Aug 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

1.41M reviews
Vicky pedia (Vickypedia)
January 7, 2022
I really appreciate the app. I really do. But there are bugs. One big bug is I get notifications to increase my credit card limit, but when I try to apply all I see is Java exceptions for session expiry. And when I go to check again it says I have already applied but it isn't and promps the increase limit notification again after a few days. It's frustrating.
31 people found this review helpful
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Kotak Mahindra Bank Ltd.
January 7, 2022
Hi! We are sorry to know that you are facing some issues. We want to make things right here. Please drop us an email at Social.Experts@kotak.com elaborating on the concern and your CRN or contact details. We assure you that we shall do whatever it takes to fix this. ^Team Kotak
sapan g
June 18, 2026
Please provide us an option to view each day's issued cheques in system reserved amount which is prior posting to account sothat we can arrange shortfall if any. Actually it is shown in net banking. Just show that in app. Best App in the industry.Very simple.Very user-friendly. Keep it up.
5 people found this review helpful
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Kotak Mahindra Bank Ltd.
June 18, 2026
Hi! Thank you for the amazing rating! It’s always a pleasure to serve you. Check out more products at https://www.kotak.bank.in/en/home.html and help us spread the word among your friends and family. ^Team Kotak
C T
August 27, 2026
recently did rekyc as my communication address required a correction because of spelling and other grammatical errors. now in the old Kotak app the address is updated as per rekyc but in the new Kotak Bank app which we getting a prompt to download still shows the old non corrected address. How is this even possible. Aren't both apps in sync with the bank database. Irrespective of old or new app how can address information be different. Very Surprising.
Did you find this helpful?
Kotak Mahindra Bank Ltd.
August 27, 2026
Hi! We regret to note your dissatisfaction. Please give us a chance to help. Kindly email us at social.experts@kotak.com with details of your concern, along with your CRN and contact information. We are committed to resolving the issue as quickly as possible. ^Team Kotak

What’s new


• General speed and design improvements.
• Bug fixes and enhanced security to improve your Mobile Banking experience.