What happened I paid a one time fee before to use its premium service with the notion that I don't have any recurring charges to worry about. Now I can't access coz it has changed to subscription based. This company should honor previous obligations or just do a refund. Customer service been quite misleading and slow to correspond.
They fixed the "draft" problem, but I still don't have a badge counter. They claimed to have fixed the badge counter problem in a recent update, but mine still doesn't work (why did it stop working to begin with?) Again, if you're not ready to make a properly working update, please don't. Something always seems to get messed up when "improvements" are made. Will change my rating to 5 star once the badge counter is fixed.
Annoying that you open the app and it opens to a recent unread message, problem is that if you want to leave the message unread you have no choice. Should open to home list of messages unless left the app inside another message. Please add Google Android Messenger group text function. Keeps group allowing quick reply messaging without needing to be a MMS. I want to send to groups as SMS and attachments as MMS, you can't do that without going into settings to change every single time. Please separate these setting items! UPDATE: Thank you for including option to turn off slide to delete.
It seems to be a great app, simple layout and easy to use but the bug where msgs does not get sent is an ongoing issue. Very annoying and there really isnt a customer service center. I paid for the year and starting to regret, wish there was a refund option.
At some point, they decided with no notification to me to switch from sending standard MMS messages to sending a link to their website instead. In their app, it looked like a standard MMS image, but the other person got a link. If I switched to a different SMS app on my phone, I'd have just seen a link, too. I use another app back up all my MMS images to Gmail. Instead, only the links got backed up, not the images. Again, with no notice about the change. Now, the links have expired, and the images are not backed up because it's just a link instead, and I have lost those images forever. I'd give zero stars if I could.
Frustrated and dissatisfied. Confirmed through multiple people that both incoming and outgoing texts are never received. I can't trust this platform for basic communication. Customer service blew me off and didn't even acknowledge this problem when I brought it to their attention. A bad refund policy means they're making me pay for something that doesn't even work. I cancelled my subscription as a paid premium user. Frustrated and dissatisfied.
Bug fix: Draft message label did not disappear in conversation overview
Texting from your PC, Mac, or Tablet, using your Android phone # (SMS & MMS)
#1 messenger app used by millions of people with lots of custom options.