Could Be Better I have had Navy Federal for years and I'm shocked at the poor service of this app. I have to keep uninstalling it to get it to work and then it only works for a few days. I really dislike that the app does not allow for future payments to be made. I have a credit card with another bank and I can schedule payments in the future with their bill pay option. Navy Federal should really adopt that part of the app that would make the bill pay better.
The Best Banking app! I have used a lot of different banking apps, and this one is by far the easiest one to use. It does not have any weird glitches. it is easy enough to follow the instructions. You can access all your accounts. You can set up payments. I like that you can make photo deposits. The process to log on is simple from your normal device. I don't have anything negative to say about it. This banking is really great. It was well thought out and it is solid!
Great app when it works When it works the app is great, easy to use easily deposit checks transfer funds pay bills see balances and more. Unfortunately for the past few weeks signing on has been a problem. I've reinstalled the app several times but still I have limited amount of times I can sign on before it just won't work.
Recent update Before this update I was extremely happy with thus app. Banking was a breeze & making deposits was so easy and convenient. Now I have to retype my log in info each time I want to log in, & can't set up my 4 digit pass code with out giving access to my phone? Really!?! Wth! Please fix or remove the recent update, & I'll change my rating. Right now, this app sucks! After my call with the mobile banking rep, if I could give negative stars I would. Time to change banks!
Mobile Deposhit Love Navy Fed. Closest branch is 250 miles away so I've relied on mobile deposits. Unfortunately, with the newest update, I can no longer deposit checks into my account. I bypassed this by using an older version of the app on an old phone of mine. If I didn't have the old app already installed elsewhere, I'd be giving one star. ***EDIT*** I was forced to install the newest update on my old phone as the version I had wouldn't work. I can deposit checks on that phone. Logging in is no longer an issue.
Latest update The new update does not allow me to log in. I have uninstalled the app multiple times only to log in once. I tried to login with the pin as well and it always gives me "unfortunately the app is currently unavailable, please try again later." The app was perfect before and I never had an issue until now.
We made changes to Fingerprint sign in to make it easier to use. We also resolved issues with the calculators and the display in Bill Pay.
In case you missed it from v5.4:
- Statements! Go old school by viewing & printing statements for all of your Navy Federal accounts, right from the navigation menu.
- We brought back the Mortgage, Loan, Savings, and Tip calculators & Currency Converter
- Set your Credit Card PIN
- Manage the devices that use Easy Sign In in Settings.
Tap and pay with your phone, get instant notifications, and lock your cards.
The PenFed Mobile banking app provides around-the-clock access to your accounts.