Only ever had one issue and that was with the restaurant. They had 6 orders from people on the app all at around the same time plus call in orders and sit down diners. The app gave me a credit without asking and multiple eta updates. The drivers are great. Any issues I've ever had weren't the fault of the app
Never had an issue. If delivery takes a long time it's because of weather or the restaurant. I do suggest however there be an option to repeat orders. That's the only reason it's not 5 stars.
This app and service is great! I ordered food when I left work and was at home, eating, less than half an hour later. Obviously takes a bit longer at peak times. Have used it 4 times and the only problem I experienced was on the part of the restaurant. Highly recommend!
Finally a service that knows how to take care of their customers. If things are busy, they will reach out to you, apologize and offer a credit. Food has always been hot and as per the time given with minor delay only if busy or poor road conditions. Highly recommended.
So many options!! Food always delivered hot, one time I was shocked how hot my miso soup was 😄 Delivery drivers are friendly and speedy. If there are delays the app will notify you and there is contact support live 👍
I love this! Best app! Just use cash payments to avoid issues with being charged twice with debit or credit cards and terrible customer service on the phone. Trust me, you save a lot of stress by just paying cash!
Enhancements and performance improvements.