The app is much better than the handheld scanner. However it's a little slower to use at times as the barcode scanner on the phone is not as forgiving as the one on the scanner. I'm reducing my stars by one. The app is better than the scanner in that you can edit your entries more easily, but it's definitely slower to use. You also have to go through a lot more steps to get to the end. It has also twice now lost the store list (well, all the stores after the letter B) and as far as I can tell the only way to get them back is to uninstall and reinstall.
I love being able to scan while I shop. It saves time and I don't forget to scan anything. I haven't had any problems scanning like I did with the hand held version. Plus I can scan when on trips and not have to try and remember to do it when I get back. I use my new Samsung Galaxy S7 and so far there are not any issues. I just wish we could add for when we stay at hotels or travel by plane, car or bus.
It takes getting used to. I kept trying to point my phone towards the barcode like the hand held scanner. When using the mobile app, you have to place the item's barcode under the phone so the app's camera can read it. Once you learn to do that, it's a cinch and so quick. Each trip is sent in immediately. So you don't have to wait til your designated day of the week. Easy to do the surveys via app too. I really prefer this to the old scanner.
Very convenient compared to the scanner. Future improvements could be more options for items that don't have a barcode (housewares, tools, pet supplies) and the ability to complete ongoing surveys so you don't have to log in just to complete those. However it's a good app and NCP is definitely moving in the right direction.
My only complaint is there are times when after I take the time to scan items then try to transmit it won't send the data. On these occasions, when the scans were for a large grocery trip that I get frustrated. I will not rescan the whole trip again. Would be nice to know in advance of scanning when the system is down.
After using this for 2 years, the only frustrating part is the barcode scanner for the app. It takes way too long to focus with each item. Consequently, with large shopping trips it can take over an hour to scan and put away things. I've used other bar code scanner apps and have never had an issue with the focus.
- New security features to provide added protection to your account.
- Minor bug fixes