Neo Financial

Neo Financial

About this app

Rethink your money with The Globe & Mail’s Top Growing Company of 2024.


BOOSTED CASHBACK
Money goes in. Cashback goes up. Get boosted cashback rates on your purchases as you save in your Neo Everyday account.¹ And earn an average of 5% additional cashback² at thousands of partners with eligible Neo products.


A WINNING HAND IN YOUR POCKET
Reward your spending with a suite of credit cards that earn Canada’s highest cashback rates.


NO MONTHLY FEES
The all-in-one Everyday account with no monthly fees, no minimum balances, and free everyday transactions.


BUILD YOUR CREDIT HISTORY
Neo secured credit cards help you build your credit score3 while earning instant cashback


SAVINGS MADE SIMPLE
Easily track progress and grow your money with our with our High-Interest Savings Account⁴.


NEO MORTGAGE™
Get your best mortgage rate, fast turnaround, and expert support.


CONTROL YOUR OWN MONEY
Pay bills, make deposits, withdraw, and transfer, all from one place.


SAFE & SECURE
Stay protected against fraud with Mastercard® Zero Liability protection⁵​​. Keep your deposits secure with Canadian Deposit Insurance Corporation⁶.


SMART DATA
View your spending and cashback at a glance or prompt Neo AI for personalized insights⁷ into your money.


For more information, please visit neofinancial.com.

¹ Cashback earn subject to monthly spend limit. After monthly spend limit is reached, subsequent purchases are not eligible for cashback. Spend limit resets monthly. Minimum Neo Everyday account balance required to earn the highest rate. For more information, visit the Neo website.


² Average based on current offers at select partners. Cashback may be limited and varies by perks, offer, and partner. Cashback, perks, insights, and other offers and rewards are operated by Neo.


³ Conditions apply. Must 1. be the age of majority in your province or territory of residence; 2. be a Canadian resident; 3. provide security funds.


⁴ Interest is calculated daily on the total closing balance and paid monthly. Rates are per annum and subject to change without notice.


⁵ Certain terms, conditions and exclusions apply. Contact your issuing financial institution for complete coverage terms and conditions.


⁶ The Neo Everyday and Neo High-Interest Savings accounts are provided by Peoples Bank of Canada, a CDIC member institution, and are eligible for CDIC deposit protection. Deposits held in Neo Everyday and Neo High-Interest Savings accounts are combined with eligible deposits held at Peoples Bank of Canada, for up to $100,000 of deposit protection, per category, per depositor. For more information about CDIC deposit insurance, please consult CDIC’s website cdic.ca.


⁷ Neo AI is an educational tool and shouldn't be used as a source of financial advice, answers provided by Neo AI may not always be accurate.


Neo Credit and Neo Secured Credit cards are issued by Neo Financial™ pursuant to license by Mastercard International Incorporated.


Mastercard®, World Elite®, and the circles design are registered trademarks of Mastercard International Incorporated.


Neo Mortgage Services Inc. Licenses - Ontario FSRA #13444, British Columbia MB600606, Alberta, Saskatchewan 510903|512351, Manitoba, Newfoundland & Labrador #2207NE1151, New Brunswick, Nova Scotia #20213000380|20223000521, PEI.


All product and company names, logos, brands, and images are trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

Ratings and reviews

applied for basic accounts (personal, HISA) that shouldn't require a credit check. Was denied with no explanation. Only thing I can think of is an issue with my ID docs, but neither the app nor the website gives you the option to re-upload ID docs. There's also no way to delete your account (even though I am not using this service!) and no way to talk to a human if you're having issues. The worst customer service of any bank or financial institution I have ever experienced.

I'm only giving one star because my card is frozen cause they are asking me to update my address and I haven't even moved I've been trying for 3 days and I've been in contact with support and all I get is update your app it's updated so please unfreeze my card Update!!! Thank you for listening my card is no longer frozen and the app is no longer asking for my information updates

Update: They call me and help to solve problem. Their problem solving approach was professional. Thanks, Kale. Poor System and Support Neo Financial's system is still immature. I registered again with the same info but a new phone number, forgetting I had signed up before. I couldn’t log in because the OTP went to my old number-even though the screen showed my new one. Support told me they need access to the old number to update it or even delete the account.Very frustrating and poorly designed.