ACE Elite

4.2
3.98K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The ACE Elite Prepaid app lets you manage your account wherever you are, whenever you need it. That means it’s easy to do things like:

• Check your account balance and transaction history
• Send money to friends and family
• Find ACE Cash Express reload locations
• Load checks straight to your account – it’s as easy as taking a picture*

It’s secure, fast, and best of all, free.**

* Mobile Check Load is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card. Unapproved checks will not be funded to your card. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card. See your Cardholder Agreement for details.

** While this feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the Cardholder Agreement for details.
Updated on
Apr 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
3.88K reviews
A Google user
February 5, 2019
Worked great in the past, but now there's so many pop-ups when you log in, you have 95% chance that it will freeze before you can check your balance. You have to keep opening amd closing it and re-logging in until it finally displays your balance. But, once it displays the balance, it freezes. Theres supposed to be multiple pop-ups that are supposed to hide your balance until you agree to their nonsense, or simply close them, but it doesn't work like that anymore. instead, it just freezes.
109 people found this review helpful
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NetSpend
March 3, 2019
We have pushed out a fix that does not require you to update the App that resolves this issue. Thank you for your patience while we investigated this issue. An obscure bug in a recent update of Chrome introduced this issue. If you continue to experience problems, please reach out to social@netspend.com. Thank you, ACE Elite
Angie Peck
September 27, 2021
Stopped working. Suddenly I can't access my account through the app or browser. Just loads a blank white screen on both. Since Sept 16th. Uninstalled, reinstalled, updated, and even did factory reset. Frustrated, I decided to open a Flare account instead. Same issues with Flare also. Looked at the reviews on the NetSpend app, many people having the same issues there too. What is going on?! This has been ongoing for over a month with other users. Unacceptable. Will be forced to close my account
59 people found this review helpful
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NetSpend
September 27, 2021
We apologize for the inconvenience. Are you able to provide some more details about the issue? Please email us at social@netspend.com with a screenshot and details about your app and device. Thank you.
Robby Johnston
January 17, 2024
Useful for keeping track of bank funds . Wish I could link this account to cash app but it lets me search ,find meta then fails at very end every time .. only real complaint is not a app issue but the ATM fees I pay to remove half of my paycheck should be criminal , 7 or 8 dollars per transaction is crazy imo . would do it all at once but again that is limited to 500 per transaction even though the ATM
6 people found this review helpful
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NetSpend
March 14, 2024
Sorry to hear that! Could you write to us at social@netspend.com with more details of your issue?