ACE Elite

4.2
4.09K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The ACE Elite Prepaid app lets you manage your account wherever you are, whenever you need it. That means it’s easy to do things like:

• Check your account balance and transaction history
• Send money to friends and family
• Find ACE Cash Express reload locations
• Load checks straight to your account – it’s as easy as taking a picture*

It’s secure, fast, and best of all, free.**

* Mobile Check Load is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card. Unapproved checks will not be funded to your card. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card. See your Cardholder Agreement for details.

** While this feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the Cardholder Agreement for details.
Updated on
Oct 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
3.98K reviews
A Google user
February 5, 2019
Worked great in the past, but now there's so many pop-ups when you log in, you have 95% chance that it will freeze before you can check your balance. You have to keep opening amd closing it and re-logging in until it finally displays your balance. But, once it displays the balance, it freezes. Theres supposed to be multiple pop-ups that are supposed to hide your balance until you agree to their nonsense, or simply close them, but it doesn't work like that anymore. instead, it just freezes.
123 people found this review helpful
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NetSpend
March 3, 2019
We have pushed out a fix that does not require you to update the App that resolves this issue. Thank you for your patience while we investigated this issue. An obscure bug in a recent update of Chrome introduced this issue. If you continue to experience problems, please reach out to social@netspend.com. Thank you, ACE Elite
A Google user
April 24, 2019
The App is great but the fees they charge to get money out is crazy, damn near theft. I was trying to buy a vehicle I took out $2,800.00 they took $65.00 in another withdrawal the they $187.00. ridiculous. Glad it was just a stopping point for my money. My money wont be resting there no more. I've been with them since 2011. Time to so long, but the App is great, and that is what I was asked. AGAIN APP IS GREAT FEES ARE DAMN NEAR THEFT. GREED!
28 people found this review helpful
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A Google user
October 23, 2018
This app is awful. It doesn't let you log in and always says that your username is wrong or your password is wrong. I do it on my computer and it goes through fine. I want to use the app to deposit my check but cant so I have to go to the pay advance store where they charge you a fee....not good
13 people found this review helpful
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NetSpend
October 24, 2018
Hi Yvette, I don't see that there is an issue with our system, at this time. Try uninstalling and reinstalling the app and for the website, please try using a different browser. I hope that helps. Thanks, Netspend

What’s new

Bug Fixes.