PayPal Prepaid

4.2
16.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The PayPal Prepaid Mobile App lets you manage every aspect of your account wherever you are, whenever you need it. That means it’s easy to do things like:

• Transfer funds instantly from your PayPal Account to your PayPal Prepaid Card Account

• Check your account balance and transaction history

• Find no cost reload locations

• Load checks straight to your account – it’s as easy as taking a picture*


It’s secure, fast, and best of all, free.**

The latest version of the PayPal Prepaid Mobile App requires Android version 4.4 and higher. If you have Android OS version 4.3 or lower, we recommend using the Online Account Center available at https://www.paypal-prepaid.com/account/login.

* Mobile Check Load is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card. Unapproved checks will not be funded to your card. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card. See your Cardholder Agreement for details.

** While this feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the Cardholder Agreement for details.
Updated on
Mar 9, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted
4.2
16.5K reviews
A Google user
February 1, 2019
The app currently does not work at all. Upon logging in, the app itself freezes and no functions are able to be used. As for customer service, it is basically non-existent. There is no way to truly contact anyone when an issue arises. You can either mail them or email which I have yet to hear back from either. The check deposit function is completely terrible. The targeting for the camera is erratic at best and hopefully there is a ton of light to even capture an image that they can see.
352 people found this review helpful
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NetSpend
March 3, 2019
We have pushed out a fix that does not require you to update the App that resolves this issue. Thank you for your patience while we investigated this issue. An obscure bug in a recent update of Chrome introduced this issue. Thank you, PayPal Prepaid
A Google user
June 13, 2019
I have just very recently download this app so I could deposit my checks via mobile app. The claim of getting the check posted in minutes was true. However, there is a fee for doing that (mine was 17 dollars!). If you choose not to pay the fee (why is it so high, they're getting 5 bucks a month off you already) then you have to wait 10 days and your funds might be available. Just wanted to throw that out there for everyone. More of a headache than a convenience.
380 people found this review helpful
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NetSpend
June 20, 2019
This doesn't seem right. We want to take a closer look at this for you. Please send a note to social@Netspend.com so we can connect. PayPal Prepaid
Kristina Phillips
September 9, 2021
Love Paypal & have used them for a long time. App works well except for trying to do savings transfers. This has been going on for a few months & has not improved even after latest update. It will take you to the savings info but when you try to do a transfer, it just continuously reloads back to original overlook page. Only way to complete a savings transfer is by logging on through website, which kind of negates the need for the app.
219 people found this review helpful
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NetSpend
September 9, 2021
We apologize for the inconvenience. Are you able to provide some more details about the issue? Please email us at social@netspend.com with a screenshot and details about your app and device. Thank you.

What's new

Bug fixes and enhancements.