Login Process I'm done with this app. Having to repeatedly login with email & password each time I open the app defeats the purpose of an app. Might as well use web version. I'll check back in a few months. Need to offer a PIN number or finger print login to enable access to our account faster from our mobile device
Terrible customer service. Nothing works. No one can fix. Do not waste your time or money on a PayPal prepaid Mastercard. I've been trying for WEEKS to link my car to my pay pal account. The app and 1800 number always say my pin is wrong. I did my same pin i use for numerous things so i did not forget. When i try to reset it the 1800 number says my street number is wrong even though when i finally spoke to someone they confirmed my adress is correct. No one will emaill me the pin.
Terrible Can't transfer funds from paypal to card. Customer service is horrible! They can't fix anything. They are the worst. When they couldn't answer a question they put me on hold for half an hour then ended the call!
Disrespectful How do you feel the need to not have a department for I.T. I can use the service and you can take my money but you can't fix nothing. CS sucks very poor. I'm losing money and soon so will you if you don't get it together.
Not Working Transferring from my PayPal account to the card has proven to be impossible. Called customer service, basically told us that it's an issue a lot of people are having and nothing they can do to help. Extremely frustrating because I only purchased the card in the first place to be able to use money in my paypal account. Has been nothing but an absolute nightmare so far, I wouldn't recommend until they fix their issues.
Log in and monthly transfer limit sucks. Having to punch in your email or phone number everytime sucks. Be better if it at least remembered your email/number or even better just have a pin or pattern to log in. And raise the monthly limit!!! I hit the bs monthly limit constantly
This update includes:
- Payback Rewards - the program that pays you back for many of your everyday purchases.