New York Life
4.8star
1.33K reviews
50K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.8
1.32K reviews
Nick Kiser
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October 9, 2025
The app seems broken. I have tried changing my billing frequency, but it never changes. It keeps saying pending, then the next day it's gone with nothing changed.
5 people found this review helpful
New York Life Insurance Company
October 9, 2025
Hi. Thanks for reaching out. Can you please email us at socialmedia@newyorklife.com with a full description of your experience?
Derick Marken
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October 14, 2025
The app is very user friendly and allows me to get tasks done without having to bother my agent.
New York Life Insurance Company
October 15, 2025
We appreciate you taking the time to leave this review. It’s great to hear that your experience has been a positive one. If there’s anything else you’d like to share, our team is always here to listen at socialmedia@newyorklife.com.
Theresa Rogers Simpson
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- Show review history
May 25, 2025
I downloaded this app recently, and it will not work. I keep trying back later, the same results! This is very disturbing to me. I would think a company that has been in business for literally years this should not be an issue. This is a red flag to maybe cancel my policy and look for another good reputable company. I will give it one week 7 days if this app still hasn't improved. I don't feel comfortable staying with them. If New York life tries, they can fix this and have the app up running.??
2 people found this review helpful
New York Life Insurance Company
May 27, 2025
Hi Theresa, we're so sorry the app isn't working for you! Please reach out to our online support team for assistance by calling 1-800-326-9986.
What’s new
- More customers can now access copies of their policy contracts for select life insurance and annuity products.
- Enhancements to the Payment Center to allow customers flexibility on how to receive direct bills for life and term insurance policies.
- Enhancements to the Payment Center to allow customers flexibility on how to receive direct bills for life and term insurance policies.
App support
About the developer
NEW YORK LIFE INSURANCE COMPANY
appledep@newyorklife.com
51 Madison Ave Bsmt 1B
New York, NY 10010
United States
+1 612-206-0282
