3.2
37.5K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man.

You can also log in through the NHS website on a computer to use NHS App services.

Access NHS services
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Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more.

Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem.

Manage your health
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The NHS App gives you a convenient way to view your GP health record, including your test results.

You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.

Receive messages
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You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.

Manage services for other people
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You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.

Log in securely
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The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.

If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in, every time you use the app.
Updated on
May 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 4 others
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
35.8K reviews
Kevin Cooke
May 14, 2024
Rubbish app. Three times I've tried connecting to it with the details provided by my GP and three times I've spent an hour going round in circles. It's ridiculous that NOBODY wants to take responsibility for sorting the problem out, but EVERYBODY insists I use the blasted thing. This needs to be made easier to do and easier to get PROPER tech support with, or it could realistically end up costing people their lives.
10 people found this review helpful
Did you find this helpful?
NHS Digital
May 15, 2024
Thank you for leaving a review. Can we investigate this for you? Please log a ticket here https://bit.ly/2TP6n9N and quote GS159000 and we will get back to you?
Antonella Garcia
May 14, 2024
The idea is great. Having exam results at your fingertips. 2 problems: 1) it keeps sending me notifications and SMS to read letters that are old. Every 3 days I get a new notification for messages that aren't new. 2) in the exam result section you should be careful not to use words such "indicative of cancer". An app is not the ideal way to communicate these things.
4 people found this review helpful
Did you find this helpful?
NHS Digital
May 14, 2024
Thanks for your feedback. We're keen to hear about your ideas for the NHS App and your suggestion is useful to help guide the app's development. For more information on future developments for the app: https://digital.nhs.uk/services/nhs-app/future-developments
A Google user
May 15, 2024
This is a good app but for weeks now after entering my email address all I get is a message saying "something went wrong, go to the app or website". So I can't track what's happening as I wait for an operation. I have contacted the administrator and despite being told there would be a response in 48 hours but 3 weeks later I'm still waiting. Also the response to my original post shows that they didn't read it! The problem is not with registration, I've been using the app for years.
5 people found this review helpful
Did you find this helpful?
NHS Digital
May 15, 2024
Thank you for your review. Please can we ask you to send us some more information of the issues you are having? You can do this by following https://bit.ly/2TP6n9N and quote GS158887. Our team will be happy to help you.

What's new

You will now be able to use 111 online if you have not proven your identity yet.
You will now be able to request emergency repeat prescriptions.
We have made technical improvements and fixed bugs.