3.2
37K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man.

You can also log in through the NHS website on a computer to use NHS App services.

Access NHS services
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Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more.

Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem.

Manage your health
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The NHS App gives you a convenient way to view your GP health record, including your test results.

You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.

Receive messages
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You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.

Manage services for other people
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You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.

Log in securely
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The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.

If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in, every time you use the app.
Updated on
Mar 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 4 others
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
35.4K reviews
David Troughton
March 21, 2024
App OK. Could really use the function to be able to add appointments to your personal calendar in the same way that the 'patient access' app allows. ---- Updated: thank you for your response. I HAVE suggested how to improve the app in my review. I have also emailed it to you... Update 2 -good to see calendar integration being considered. May help reduce missed appointments.
67 people found this review helpful
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NHS Digital
March 21, 2024
Thank you for your suggestion. We’re continuing to develop the NHS App and are keen to hear your ideas. Find out more about future developments for the app, https://digital.nhs.uk/services/nhs-app/future-developments
Richard Bacon
January 31, 2024
So, this is on the face of it an excellent potential app, however, as I discovered the hard way, if you switch doctors the app will lose all your previous records and only show on going records from your new GP surgery. So that's a waste of time then! It's saving grace is that it does make it easy to order and track repeat prescriptions.
362 people found this review helpful
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NHS Digital
February 2, 2024
We are glad that you like our app. We'd very much appreciate if you have any recommendations/suggestions for us to receive a 5-star rating. Thank you very much.
Nick Wilkinson
April 1, 2024
It worked until soon after I moved to a new surgery. Suddenly, I was told I would not be able to use most functions until I "proved who I was". I did this over 2 weeks ago, but I am told that ID checks have still not been completed. I cannot order repeat prescriptions any more, nor look at medical history, book appointments or pretty much anything else. In this state, the app is a waste of time, and I will be uninstalling it.
5 people found this review helpful
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NHS Digital
April 5, 2024
Thank you for your review. We apologise for the delay in them getting back to you. The NHS Identity Verification service is currently receiving a high volume of queries. Please rest assured that they will respond to you as soon as possible and we thank you for your patience during this time.

What's new

You will now be able to use 111 online if you have not proven your identity yet.
You will now be able to request emergency repeat prescriptions.
We have made technical improvements and fixed bugs.