NHS App

NHS Digital

About this app

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

To use the NHS App you must be aged 13 or over and registered with a GP surgery in England.

You can also access NHS App services from the browser on your desktop or laptop computer. Go to www.nhs.uk/app

Use the NHS App to:

• get your NHS COVID Pass
• get advice about coronavirus
• order your repeat prescriptions
• book and manage appointments at your GP surgery
• get health information and advice
• view your health record securely
• register your organ donation decision
• find out how the NHS uses your data

If your GP surgery or hospital offers other services in the NHS App, you may be able to:

• message your GP surgery, doctor or health professional online
• consult a GP or health professional through an online form and get a reply
• access health services on behalf of someone you care for
• view your hospital and other healthcare appointments
• view useful links your doctor or health professional has shared with you
• view and manage your care plans

Get your NHS COVID Pass
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View and download your COVID Pass for travel abroad.

A COVID Pass shows your coronavirus (COVID-19) vaccination details or test results. This is your COVID-19 status.

Check your COVID-19 vaccine record
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Your record shows you information about the type of vaccine you had and the date you had it.

Get advice about coronavirus
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Get information about coronavirus and find out what to do if you think you have it.

Order repeat prescriptions
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See your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.

Book appointments
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Search for, book and cancel appointments at your GP surgery. See details of your upcoming and past appointments.

Get health advice
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Search trusted NHS information and advice on hundreds of conditions and treatments. You can also answer questions to get instant advice or medical help near you.

View your health record
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Securely access your GP health record, to see information like your allergies and your current and past medicines. If your GP surgery has given you access to your detailed medical record, you can also see information like test results and details of your consultations.

Register your organ donation decision
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Choose to donate some or all of your organs and check your registered decision.

Find out how the NHS uses your data
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Choose if data from your health records is shared for research and planning.

Keeping your data secure
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After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your Android device supports fingerprint, face or iris recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.

Ratings and reviews

Absolute pain for logging in every time you want to use it. The prescriptions get delivered faster but that's because I presume they can whizz through the surgery faster. The options seem complicated to set up and the instructions I received from my surgery made it even more difficult. The idea that you can't do on the website what you can do on the app is doubly confounding. I've used it twice and am fed up with it already. It's coming off.

Didn't receive messages about an appointment. Only found out when they called me to cancel it. Double checked address, messages, texts, everything and there's no record about the appointment. Receptionist was convinced this was my error and so completely refused to try and figure out the error.

Whenever I use this app my phone will start crashing 9ver the next few days/weeks. It took me a while to determin what was causing it but I am now pretty sure this app is to blame, having removed it a couple of times and the issue going away.

What's new

This update includes bug fixes and improvements to accessibility and app performance.