24.8K reviews
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About this app

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

To use the NHS App you must be aged 13 or over and registered with a GP surgery in England.

You can also access NHS App services from the browser on your desktop or laptop computer. Go to www.nhs.uk/app

Use the NHS App to:

• get your NHS COVID Pass
• get advice about coronavirus
• order your repeat prescriptions
• book and manage appointments at your GP surgery
• get health information and advice
• view your health record securely
• register your organ donation decision
• find out how the NHS uses your data

If your GP surgery or hospital offers other services in the NHS App, you may be able to:

• message your GP surgery, doctor or health professional online
• consult a GP or health professional through an online form and get a reply
• access health services on behalf of someone you care for
• view your hospital and other healthcare appointments
• view useful links your doctor or health professional has shared with you
• view and manage your care plans

Get your NHS COVID Pass

View and download your COVID Pass for travel abroad.

A COVID Pass shows your coronavirus (COVID-19) vaccination details or test results. This is your COVID-19 status.

Check your COVID-19 vaccine record

Your record shows you information about the type of vaccine you had and the date you had it.

Get advice about coronavirus

Get information about coronavirus and find out what to do if you think you have it.

Order repeat prescriptions

See your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.

Book appointments

Search for, book and cancel appointments at your GP surgery. See details of your upcoming and past appointments.

Get health advice

Search trusted NHS information and advice on hundreds of conditions and treatments. You can also answer questions to get instant advice or medical help near you.

View your health record

Securely access your GP health record, to see information like your allergies and your current and past medicines. If your GP surgery has given you access to your detailed medical record, you can also see information like test results and details of your consultations.

Register your organ donation decision

Choose to donate some or all of your organs and check your registered decision.

Find out how the NHS uses your data

Choose if data from your health records is shared for research and planning.

Keeping your data secure

After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your Android device supports fingerprint, face or iris recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.
Updated on
17 May 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 4 others
This app may collect these data types
Personal info, Health and fitness and 4 others
Data is encrypted in transit
You can request that data be deleted
24.8K reviews
A Chopra
14 May 2022
Too many button presses to get around the app. Tried to use it to show 'covid travel pass' on arrival but couldn't as it's useless without working data connection (was unable to grab screenshot due to it containing "DRM content"). The app goes hand-in-hand with an nhs under decades of mismanagement/ managed decline. It's almost as if they want us begging for a private alternative ...
6 people found this review helpful
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NHS Digital
16 May 2022
The NHS App does not support your device’s system version: https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/help/technical/ If you are unable to update the system of your device to the required version, please access the app through a web browser: https://www.nhsapp.service.nhs.uk/login as an alternative.
Paula Carlisle
24 May 2022
I had to hang in there. It took my 45mins to do a simple ID check. At each step the app crashed and logged me out. Even if you state "dont send me codes and remember this device" it doesnt remember your choices at all. Once i had been cerifies it was fine. Its just that inital getting through the steps. Maybe its just me 🤷
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NHS Digital
25 May 2022
Thanks for your feedback. We're keen to hear about your ideas for the NHS App and your suggestion is useful to help guide the app's development. For more information on future developments for the app: https://digital.nhs.uk/services/nhs-app/future-developments
Chrissie Burrell
18 May 2022
What a joke! I've spent over an hour trying to prove I'm me. Every time I tried to download a photo of my passport or to take a photo direct to the website, the app crashed. Now I'm told that the connection is refused. I've since received an email with two links to help me sort my problem. Neither helped, both sent me to general search. The one with a reference number did not recognize the reference number. I did try resending the photos, no luck. So let's phone the GP and waste her time.
2 people found this review helpful
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NHS Digital
18 May 2022
Thank you for leaving a review. Can we investigate this for you? Please log a ticket here https://bit.ly/2TP6n9N and quote GS13428 and we will get back to you?

What's new


You can now choose what information you share with your healthcare teams if your GP surgery uses Patients Know Best (PKB).
When you cannot book or cancel a GP appointment, you will see an updated guidance message. This is part of our work to make different types of guidance messages clearer.
We fixed an issue with tabbing through the login screen using a keyboard on some Android devices.
Other bug fixes, and various performance, stability and accessibility improvements.