Nu: Everyday mobile banking

Nu

About this app

The world's most loved digital banking platform, now also available in the US and many other countries.

Nu is one of the largest digital financial services platforms in the world, already trusted and loved by over 140 million people. Powerful tech, elegant design, and premium products, with protection built into every step.

For US customers, Nu offers:
- An account where every dollar earns 3.50% APY*
- Unlimited 1.5% cashback on your no-fee metal credit card
- Real-time card management and fraud protection
- Award-winning 24/7 customer support

Nu is the recipient of numerous world-class awards, including, Forbes World's Best Banks, Time 100 Most Influential Companies, and Fast Company's Most Innovative Companies.
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In the United States, Nu is a financial technology company, not a bank. Banking services and the Nu Credit Card are provided by Lead Bank, Member FDIC. Lead Bank is the FDIC-insured bank. Deposit insurance covers the failure of an insured bank; certain conditions must be satisfied for deposit insurance to apply. Nu is a brand of Nu United States LLC.

*Annual Percentage Yield (APY) is the percentage your balance earns over a year. Interest is paid to your account daily. The rate may change over time, but we’ll always show the current rate in the app.

3.50% Annual Percentage Yield (APY), current as of Sep 10, 2026.

1.5% cashback on eligible settled purchases; some transaction types and merchant categories don't qualify. See Cashback Program Agreement.

Ratings and reviews

They rejected my ID verification 4 times with no explanation other than "your pictures weren't clear enough." I did EVERYTHING I could to submit perfect pictures, including using a friend's brand-new iPhone camera. I followed up with the support chat each time and they gave me the same useless steps on how to take clearer pictures. The worst part? After the 4th time, they ghosted me! I followed up twice afterwards by email and no one ever responded. DO NOT recommend -- useless customer service.

Very bad customer support. Once you bought something with credit and then if you want to contest (to get refund) after cancellation of the product due to delivery issues or any reasonable reason its almost impossible to get you refund. They are not cusmtomer supportive in this regard compared to other banks. I had an experience with Nu bank and Shein and my money is gone even though I have not recieved the items I bought. The bank is not supportive and shein is not delivering my items.

Good experiencie, some struggling to find some direct access icons. But good performance in general, love the way it handles the authorization for online shopping and banking card payments.

What’s new

Bug fixes may not sound exciting, but each one makes the app run better for you. That's exactly what we did this week - making managing your money easier, faster, and more delightful.

Nu is now available in the US and many other countries. Learn more at nu.com.