Metro

Metro by T-Mobile

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About this app

Metro has been taking the yada yada out of wireless—now we’re taking it out of your app. Introducing the new Metro app—your go-to app for all things Metro by T-Mobile.

Manage your account and 5G Home Internet
Get exclusive deals with T-Mobile Tuesdays
Pay your bills and sign up for Autopay
Find support and customer resources

Ratings and reviews

they changed the app, to make online payments. I logged in multiple times, only to keep getting logged out. and the log back in. They made it very frustrating. It wouldn't even show the balance I owed , when I finally got to the payment section. This new app sucks. What was wrong with the way it was. I'm all fir security. but that was ridiculous.

Genuinely Awful. I've used Metro for years because it's the only reasonable option in my area. The people at the Metro stores are wonderful and extremely helpful. You'll need that in-person help btw, the app and website are awful. Two step authentication never works (they've never managed to actually send the SMS verification codes). The "contact us" information is hidden somewhere on the website, which always a massive red flag. If it's meant for human use, it should be easy to use and access.

I was unable to update the app, which is required because the old one will no longer be accessible. I just keep receiving an error message saying that the update is no longer compatible with my device. So I guess I'll no longer be able to pay my monthly bill online via the app and possibly will be charged if I'm forced to pay by phone. It's so annoying when the updated apps are more of an inconvenience and/or aren't better than the older ones. 😡😡😡😡😡

What’s new

The new Metro App is a one-stop shop to manage your account, your 5G Home Internet, get exclusive deals from T-Mobile Tuesday, and more!

Anything from paying your bill to changing rate plans and adding services. If you need any help, Customer Care is just a tap away.

Now with the Metro app, you can do it all at the tip of your fingers.