myMetro®

Metro by T-Mobile

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About this app

Introducing the new myMetro app, your go-to app for all things Metro by T-Mobile.

Manage your account and 5G Home Internet
Get exclusive deals with T-Mobile Tuesdays
Pay your bills and sign up for Autopay
Find support and customer resources
App blocks malicious internet connections with VPN-based protection from T-Mobile.

Ratings and reviews

I've been using this app to pay my phone bill, manage my hotspot, and top up data for years. It worked great! But now all of a sudden the app's just not compatible with my current device anymore?? I've been using it on this device for a year, I have no idea what's going on 😭 I'm literally being forced to uninstall it. Metro please figure yourself out.

Terrible and see I'm not the only person saying the same, used to be able to pay my bill with ease. Can't pay from the text like I used to and neither of the 2 apps work either. When call to pay thru customer service was told my card was ran to many times and wait 24 hours this is after CS tried, after 2 days finally paid and was told to upgrade my app to find out I had already did it.

I've been a customer for over 18yrs and I'm appalled by the experience I've had this week trying to get ahold of customer service for the past 5 days & cannot. the app keeps crashing every time it tries connecting me to chat, and every time I call any of the Metro phone numbers it just tells me to try calling again later. all I want to do is cancel my SmartWatch line so I can then pay my bill. now my phone has been shut off. THANKS. This is enough to make me want to switch carriers

What’s new

We’re always improving the app with regular updates for stability, speed, and polish.