myMetro

Contains ads
4.0
386K reviews
100M+
Downloads
Content rating
Everyone
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About this app

This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your 4G data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.

If you're having trouble with an upgrade or crashing/freezing issues, select the MyMetro app in your phone settings and clear all app storage. Try to re-download the app from the Play Store, or just re-launch if there is not an update option. You must accept all requested permissions, turn off wifi, and upgrade to the latest version of MyMetro; otherwise the app may not work properly. Dial 888-8Metro8 and request a representative if you continue to experience issues after following these steps.
Updated on
Dec 5, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, Messages and 3 others
This app may collect these data types
App info and performance
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
386K reviews
Mason Sartin
December 3, 2023
I've never had an issue with paying my bill or topping off my data with a $5 payment but as of a few days ago all of a sudden I can no longer do such a thing, getting an error that "You've already exceeded the daily payment limit, try again in 24 hours" (or something along those lines). Please fix this error because this issue has lasted for days without being able to make a simple $5 payment for more data
345 people found this review helpful
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John Hesterley
September 26, 2023
The app itself is becoming more of a hassle with each update in the last 6 months or so, even giving issues paying my bill, updating my payment options, etc, etc, and is now even putting a popup add on the screen every time I open the phone. I can't even 911 without having to first close a damn pop-up ad. The issues with Metro all began when T-Mobile officially took control of the provider.
250 people found this review helpful
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A Google user
March 1, 2019
I've had MetroPCS for years and the service has not been an issue. My issue is that the app never works. I keep getting an error message that I need to verify I have the latest version of the app (I do), to power cycle my phone (which doesn't work), and to make sure I'm connected to the network with 3G or 4G (I am). Having an app that allows you to manage your account and pay your bill is only convenient when IT WORKS ON A CONSISTENT BASIS! Fix the app!
3,069 people found this review helpful
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What's new

In the latest version of myMetro we added functionality to make your account more secure. We also addressed an issue in the Switch Phone flow; you’ll be able to switch your metro device using this functionality.