eufy Pet

3.1
100 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Connect, control and update all smart eufy Pet supplies to your mobile devices with the eufy Pet App.
· Connect
Connect all, current and future, smart eufy Pet supplies to your mobile devices, smartphones or tablets, via Wi-Fi or Bluetooth with the eufy Pet App.
· Control
Control, view, talk, feed, play, train, or change settings, all smart eufy Pet supplies remotely via your mobile devices with the eufy Pet App.
· Update
Get over-the-air (OTA) firmware and software updates of all smart eufy Pet supplies to make them more powerful and keep them up-to-date.
- Remarks
Only supports SMART eufy Pet supplies which require Wi-Fi or Bluetooth connections, or App controls. Basic eufy pet supplies don't need to download this App.
Updated on
Apr 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
96 reviews
Suzie Lee
November 29, 2024
I can't see anything in the activities even though I get notifications during the day. Lately if I get a notification it's hit or miss if I can even open it and see what happened. When trying to view the live cam it won't load and I have to close and reopen the app. I've already reinstalled the app but overall it's meh. Going to look for something else I think. I love how everything is local storage but if I can't access it, then what's the point.
4 people found this review helpful
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Jenny Davey
June 29, 2023
This app used to be awesome, but they had an update that completely ruined it. It doesn't give you access to post videos anymore, crashes constantly, videos won't play, gets stuck on this decrypting message. I already contacted Eufy support months ago and they said they are aware and are working on a fix, but there's been nothing to correct this. I don't know why you can't just roll back the app so it can at least work again. This really sucks. My camera and app were great. Now useless.
7 people found this review helpful
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Anker
June 30, 2023
Hi, I'm sorry to hear that you're experiencing issues with the Eufy app. Have you tried uninstalling and reinstalling the app, as well as clearing the app cache and data? If the issue persists, please just drop an email with the issue description to support@eufy.com for further investigation.
Freddie Lopera
July 5, 2023
Google Search 'Eufy Privacy Concerns'. It's funny they added that "decrypting files" animation right after they got caught doing the exact opposite. I don't believe it for a second. The app is just a buggy mess now. Videos that were already recorded will disappear from the app in 2 weeks even though you turned off the camera and aren't recording anymore. New videos disappear after a day. The videos that are disappearing are still there because the storage space hasn't changed with the camera off
3 people found this review helpful
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Anker
July 20, 2023
Hi Freddie Lopera, sorry for this inconvenience caused, and we would like to help to resolve the issue. In this case, could you please provide us with the device SN and send it to support@eufy.com?

What’s new

【1.7.3 Release note】
Optimized user experience and fixed known issues