Ola, Safe and affordable rides

2.21M reviews
Content rating
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About this app

The Ola app offers the safest and easiest way to ride, with multiple travel options and well-protected rides. With more than 3,00,000 vehicles in 100+ cities including Bangalore, Chennai, Delhi, Mumbai, Hyderabad, Kolkata, and Pune, Ola is the most popular ride hailing service in India.

Where are you planning to go next? Download the app, complete our quick sign-up process and book your first ride. Have a friend’s referral code? Sign up with that code to get your first trip free!

Some of the popular travel options available on the Ola app are: Auto, Micro, Mini, Prime, Bike, Outstation, Rentals and more. All our vehicles come equipped with onboard GPS for route navigation. You can see all your available ride options in the app.
You can book a ride in just a few taps. Here’s how it works:
• Set your pickup location (E.g. Home, Office, etc.)
• View all the available ride options near you
•Choose from multiple payment options including cash, Ola Money, PhonePe, UPI, cards, etc.
• Pick a type of vehicle and tap ‘Ride now’
• Get instant confirmation with trip details
• Track your ride in real-time
More benefits of riding with Ola:
• 5 layers of safety: Every car comes with safety measures like protective screens, frequent cleaning, and more.
• Secure OTP: Stay safe from the start with a secure one-time password for every ride.•
Multiple ways to pay: Pay for your trips in cash or via multiple cashless options like Ola money, PhonePe, UPI, debit card, credit cards, etc.
• Schedule a ride: Choose ‘Ride Later’ to book a ride in advance from anywhere.
• Convenient Auto rides: Get well-ventilated and affordable Autos, right at your doorstep.
• Comfortable Corporate rides: Make business travel safer and simpler by tagging your work-related trips as Ola Corporate rides.
• Quick and affordable Bike rides: Get across town with safe and pocket-friendly rides.
Got questions? Visit the Ola support website (https://help.olacabs.com/support/home) for more information or write to us at support@olacabs.com.
Stay up-to-date on all our exciting offers and latest happenings by connecting with us online.
• Follow us on Twitter - twitter.com/Olacabs
• Like our Facebook page - facebook.com/Olacabs
• Follow us on Instagram - instagram.com/olacabs
Updated on
Nov 28, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
2.21M reviews
Lomash Kumar
July 16, 2022
The experience of the rides themselves are okay but the experience of getting the rides is a huge pain. Drivers always call to check the destination and often cancel. PLEASE share the destination with drivers upfront so that this stops. This has become a nuisance. Edit: I don't believe you will be able to collect all these cases if riders have to report it on a separate url. All of my friends and family are frustrated. Please add a button on cancellation messages for easy reporting.
38 people found this review helpful
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July 16, 2022
This is definitely not the experience we wanted you to have, Lomash. We have stringent guidelines to monitor ride cancellations. Request you to share the CRN of these instances at (m.me/olacabs) for us to look into this for you.
Shraddha Prasad
November 21, 2022
The drivers do not accept bookings anymore. Every evening I wait for atleast 60 minutes for them to accept my request, I could reach the destination in this time. Even if I walked I would be able to reach the location. I find this very annoying, as a person that has work and classes and have to be somewhere on time, ola is the worst app to use. No wonder it has so many one stars. They cancel every now and then. They are not available when you need them the most. Unacceptable and PATHETIC!!!!!!!!
185 people found this review helpful
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March 18, 2022
This is definitely not the experience we wanted you to have, Shraddha. We have stringent guidelines against such behaviour. Request you to share the ride CRN of this instance at (m.me/olacabs) for us to look into this for you.
Samuel Palmer
October 5, 2022
Unreliable, too many notifications. I have opted to not get promotional notifications however two or three times a week I get an alert to tell me to try using Ola. Uninstalling because of the notifications. It is also difficult to get a ride as drivers will accept and drive in the wrong direction, or simply cancel with no notice. There is no answer when I try calling to ask why the driver is going on the wrong direction. There should be no cancellation fee for this situation.
29 people found this review helpful
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July 25, 2022
Hello, Samuel. This is absolutely not the kind of experience we would like our customers to face. Kindly share the CRN via (m.me/olacabs) for us to investigate and take timely action against the driver-partner to ensure such instances are not repeated in the future.

What's new

We keep working behind the scenes to improve the app for you. In this version, we have updated the app with new bug fixes and performance upgrades. Try it now!

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