Good - except for Peak hour price Booked two rides today - happy that i could book a cab for 1a.m beforehand unlike other apps. And they were prompt in timings! For one of the rides i had to pay for peak hour price - except that there was NO TRAFFIC. Dont understand wat peak hr means in ur language but the price i paid waw way toooo much!
Rubbish service ever..don't have option of giving less than one star Horrible drivers. Will keep you waiting for 30-40 minutes , won't pick it calls, won't be even interested to locate you and then will deny the duty. Problem with ola is : it is not able to provide even one service and trying to provide 5-6. Please learn something from Uber. And please don't say raise a ticket with us. There are already at least 10 with you with no response or action from your side.
C Cabs are never punctual.. At times they cancel without even informing.. More to do with the management than with the drivers.. Given feedback no response... Apart from that options are good.. It would be better if the cabs are increased.. 3 out of 10 times I don't have cabs available
Driver didn't show up claiming canceled booking On booking an Ola cab, I received an SMS with the cab drivers number. When I called him after a 10 minute wait, he claimed the booking had been canceled. I didn't receive any intimation from Ola that my ride had been canceled. Completely unacceptable service.
Costly Was useful earlier. Now very costly. Earlier, the tariff rate was applicable for distance after deducting the 2 km covered in base fare. The rate have been reduced, but tariff is applicable on entire distance. The cars are dirty. So are the drivers sometimes...untidy. all in all not a pleasant ride.
Cheated by driver.. no action taken by Ola As I reached my destination.. driver said network problem.. and I had to pay cash.. and after 15 minutes.. I was also charged Rs.233/- from my OLA MONEY. Complaint was made but no action taken till date.. will just wait till my OLA MONEY is exhausted and uninstall the App. Readers take care.. of such tricks.
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