Generally toll is shared by all co passengers. Or if there is another share then toll route is not taken. But they include toll and takes taxes for that too. Maximum 7km extension is allowed but my route extends 12 km daily. No optimized route. Software Consumes more net. Their drivers don't know that toll is included in bill. Drivers fights with customers.
Quick and easy-to-use UI. As a frequent share user, I love Ola share passes. But I got to chirp in, Ola really does need to improve its share-booking algorithms. At times, I have seen my drivers being booked by folks who are at the opposite direction which inturn causes quite a chaos! Improve.
Very bad.. I have multiple bad experience... They take extra parking charge.. Why I will give parking charge of Rs 50 from Howrah station? They have deducted Rs 100 parking charge from dum dum airport... Once I paid by cash and ola money was also deducted ... I complained about it without any response... very very bad... Will not book ola cab again...
Had a very bad experience with Ola..The drivers are really rude..I booked a taxi for a resort located on highway.. Though the application did not promt that service isn't available there..The driver called me and informed about the same..But when I received the information it was already too late..And due to all this I reached late at my own engagement party..Hated it.. Worst app ever😠😡
Ola drivers are most rude unprofessional and untrained. They lack basic manners. Uber drivers are much well behaved and trained. Ola prices are higher than uber and comparatively bad at customer service. Plus no way to contact Ola for any issues clarification.
Your service level is going down. I use to like ola and I have always preferred ola cabs for my travel. But today the app didn't work at all i wasted an hour, waiting at the airport to book a cab.
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