Extra money charged. I had booked a shared cab via Ola Share for my Mom and sister. The fare was supposed to be ₹63.00 However, the driver charged them ₹110.00. When contacted he argued that what was charged was right. He argued that when 2 ppl take an ola share the price gets doubled automatically. Please educate your drivers about your policies and fare structures. Also a refund of the balance amount would be good.
Good app but be careful The app is good but there is a trouble sometimes in locating the position. The service is good but never put your money in OLA money. We dont have a mechanism to control our wallet. They sometimes deduct the money at their own will and we have to beg them to credit back through series of calls and e-mails. My sincere advice, use the cab service but not the wallet. Beware..
Please don't use this App. I have very worst experience I was trying to book shear cab but this app is playing very vieard every time it was asking me give feedback for your last ride. Because of this Instead of shear cab system booked mini micro which I never used and they have charged me Rs 50. Driver canceled ride they have charged me this is how they are playing with customer. Very pathetic please don't use and recommend to any one.
Simply unprofessional! I usually don't write reviews but this one strongly deserves. Drivers are very unprofessional. Here's how, I scheduled a ride at 04:00 hrs, got the driver details but driver driver did not call till 04:10. When I called him he was sleeping. He came at 04:20 min. Also driver details didn't match, when asked he told that, he drives this cab for his owner who was affiliated with ola. Had to travel due to urgency. Had similar experiences twice of such drivers driving on others ola licence.
POS Service and app. Your service is very very bad. Not to mention your racist drivers you employ who doesn't even know how to follow the GPS and stop somewhere else during pickup. I've had enough of your crappy service!! Not to mention charging more than what the actual amount is..
Some snags bt still better Now its been a year am using ola for my commute. Most of the time i get gud service but sometimes when i have to travel 35+ km the driver cancels the booking for no good reason and last week i was charged for toll which was forbidden by the govt. So when i complaint i got my money back. So overall it's very good...
- Performance and feature enhancements
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