Worst app. If Minus stars are possible I will surely rate it negative. Low fares taxis are imppssible to book. Always shows its nearby but wairing rime more than 10 mins. High cost mini and micro are readily available. This is fleecing. I hate the service. Wish had better alternative. Why is it that the taxis i book are from more than 5 km away but i can see many lurking around my area while booking? Lost trust in Indian Startups. Greed is inevitable. Last but not the least... app is worse. Much much worse. No easy access to customer care. Only questionaire
Great application. I've been using Ola a lot in Agra and Delhi and most of the times the services are wonderful. Ride estimates are almost close to perfect. There are some glitches though, in the app itself. And sometimes the drivers don't accept payments through the wallet. There's scope for improvement, but still commendable. 👍
Bangalore Service is good.. but I rarely get cabs if I try to apply any discount coupon.. And immediately after if I book without coupons, I get cabs.. Moreover, I have no idea why ola has started auto service.. never in my whole life an auto accepted my booking request.. it should be automatically allotted and not to be accepted by auto rickshaws..
There is only share available at any given time. Also for a 8km drive to my office micro, mini and prime all cost me the same and that is more than 300. That isbidlf they are available as they are mostly not. Then what is the point? I think ola won't last long if they continue like this. I hope they make drastic improvement.
Pathetic refund service. Have to waste so much of time to get back just 30-40 bucks because of no response. You guys need to work on your ola shuttle team response time. Also if you complain regarding driver's behaviour, there is no response. Do not claim that you have a support team if they refuse to fulfill their sole purpose. Even this review wouldn't be replied to. So pointless.
The level of ola has fallen drastically. The only thing that is available is shared cab. And that too drivers don't accept the booking from their end. At any given time and place in pune i never find micro or mini cabs. And auto drives never accepts booking at all. The settings is really becoming worse day by day.
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