GPS req for login Update: Now destination search is also not working!! Checked on 2 phones....Prev version was way better! Why GPS forced on? Plus pickup point addr doesn't reach autowalas correctly.
Hire if u want to risk ur time, money and convenience book ola cab for my family and time was 5.00pm. They were traveling from Mumbai to Lucknow by air and can not receive pbone. The driver started calling me as booking was done using my no. He started calling since 4.30pm. I assured him multiple times about arrival and booking at 5pm. And suddenly i got a message at 5.01pm that driver has initiated cancelation. I tried to call ola customer care and they did not pickup phone. My money is stuck on ola wallet and they will not refund it as per policy.. A nic
Service is no more satisfactory! Cab drivers have become quite Un professional and don't bother interacting politely. .I booked a cab for my office and phoned the ola driver he asked the drop place and just cut my call. Later when I tried reaching him he dint bother answering and then he cancelled the booking staying I did not respond. .probably all these taxi drivers have earned more than what they can digest! ! Ola officials should start acting strictly on these behaviours.
Should be better Inefficient drivers, customer helpline is not worth a penny and overall service is unreliable. More over, rely on an OLA only when you have plenty of time😕
Worst cab service I've ever seen 2day I install ola and book a trip from Parnasree, Behela to Dakhineswar Kali temple. 1st trip was gd. But on my way back I booked again ola. Driver name wasDipankar Mondal .cab was a White Beat WB 25 F 6677. The driver called me and told he can't come to my position n I have to find him. Me n my wife walk almost 45 min to find him. Finally the driver cancel the trip. After that I booked again ola till Behela but driver drops me at Dharmtalla told me that his area finished there. Pls frnd don't install ola.
Not connecting to correct address When ever I try to book a cab it's not picking the address immediately and taking almost 15 mins for the address to come. This is really crazy.
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