Ola, Rides Done Right

Ola (ANI TECHNOLOGIES PRIVATE LIMITED)

About this app

Meet Ola, the safe and affordable ride sharing app. At Ola we make sure our drivers get to keep more of the fare and we provide great offers to our customers too. With more than 2 million+ drivers in 250+ cities worldwide, we’ve got you covered across Australia and New Zealand.

By choosing to download Ola you will experience these great features:

● Great sign up offers
● Generous referral schemes
· World class safety features such as a personalized secure start code for all your trips
· Multi-stop bookings, so you can go from A to B with a little in between.
· A range of vehicles to choose from including metered taxis, prime sedans and prime SUVs●
· State of the art safety features
● 24/7 support

Plus, when booking an Ola our drivers get to keep more of your fare vs our local leading competitor which means by riding with Ola both you and your driver benefit. That’s what we call Rides Done Right.

Download Ola today and start riding straight away!

Aussies you can like us our Facebook page here - https://www.facebook.com/ola.australia
Kiwis you can like us on our Facebook page here - https://www.facebook.com/OlaNewZealand

Ratings and reviews

There are so many things wrong with this app! The UI is not user friendly. The option for a price range (tbd between the customer & driver) is just a way to con people, you always have to pay the upper limit on that range; the driver says whatever you pay, some 6-7 bucks are going to go to Ola, so you absolutely have to pay the higher price. No proper set up for any feedback, raising an issue; Can't add or edit any drop location (if you can, it is well concealed). No easy to share location!

Extremely poor, almost non-existent customer service. There's practically no help feature after ordering food on Ola app, and the Ola map for tracking food is very faulty. Delivery boys are going to the next Street, the map is obviously off by several blocks, and doesn't show the usual landmarks. Map's accuracy needs to be improved. Help button under food orders doesn't have any relevant options.

One of my trip payment went through the postpaid money. I couldn't clear the dues because of the app issue and it getting stuck on payment screen. Then I have been charged a late fees and I reached out. The link shared says valid for 24 hours and it expired before 24 hours?! I don't understand it!!! Feedback link does not work!! Late fee has been charged yet support says no late fees charged even when I have an invoice stating late fees!!!!! The user experience of this app has just gotten worse!

What's new

We keep working behind the scenes to improve the app for you. In this version, we have updated the app with new bug fixes and performance upgrades. Try it now!

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