Ola, Rides Done Right

2.22M reviews
Content rating
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About this app

Meet Ola, the safe and affordable ride sharing app. At Ola we make sure our drivers get to keep more of the fare and we provide great offers to our customers too. With more than 2 million+ drivers in 250+ cities worldwide, we’ve got you covered across Australia and New Zealand.

By choosing to download Ola you will experience these great features:

● Great sign up offers
● Generous referral schemes
· World class safety features such as a personalized secure start code for all your trips
· Multi-stop bookings, so you can go from A to B with a little in between.
· A range of vehicles to choose from including metered taxis, prime sedans and prime SUVs●
· State of the art safety features
● 24/7 support

Plus, when booking an Ola our drivers get to keep more of your fare vs our local leading competitor which means by riding with Ola both you and your driver benefit. That’s what we call Rides Done Right.

Download Ola today and start riding straight away!

Aussies you can like us our Facebook page here - https://www.facebook.com/ola.australia
Kiwis you can like us on our Facebook page here - https://www.facebook.com/OlaNewZealand
Updated on
31 Jan 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
2.22M reviews
Brad Weaver
21 January 2023
Useless. They took money out of your account before even confirming how long it will take to get there and what the cost is. My fare was between $10-$17 and they charged the maximum amount for a 5 min car journey. The app picked up the wrong pick up location and wasn't able to edit it. Messaged the driver 3 times.. called him 3 times.. nothing. took 10 mins to pick me up. Could not have had a worse experience.
2 people found this review helpful
Did you find this helpful?
25 January 2023
This doesn't seem right, Brad. We want to take a closer look at this for you. Kindly share the CRN of the ride via (m.me/olacabs) for us to investigate and assist you at the earliest.
Bianca Kerr-Bell
9 January 2023
Fairly reliable. However, I've had a few incidents where the ride was going the opposite direction for a while and didn't cancel the ride which made me late. I had also accidentally got the address wrong and realized literally 5 seconds after I had clicked 'book'. There should be an option to cancel for free if it was only 1 min from booking... Also, I've wanted to tip higher but the app only allows for a maximum of $2.50.
8 people found this review helpful
Did you find this helpful?
11 January 2023
Hi Bianca, we always welcome customer feedback as it is vital for us and helps us to enhance your experience. Kindly share your feedback via (m.me/olacabs) for us to check and work on it.
Sahil Bihari
6 January 2023
This app seems to be full of bugs. It does not show the correct driver location. Change payment mode button never works. Today even though my ride started in the driver's app, in my device it was still showing that the driver is on his way. It used to be a great app till a few years back. However, the experience has deteriorated significantly over the years.
276 people found this review helpful
Did you find this helpful?
11 January 2023
We understand your displeasure and are here to address your concern, Sahil. Please share your contact details and registered email ID via (m.me/olacabs) so that we can look into this and assist you further.

What's new

We keep working behind the scenes to improve the app for you. In this version, we have updated the app with new bug fixes and performance upgrades. Try it now!

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