2.28M reviews
Content rating
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About this app

Meet Ola, the safe and affordable ride sharing app. At Ola we make sure our drivers get to keep more of the fare and we provide great offers to our customers too. With more than 2 million+ drivers in 250+ cities worldwide, we’ve got you covered across Australia and New Zealand.

By choosing to download Ola you will experience these great features:

● Great sign up offers
● Generous referral schemes
· World class safety features such as a personalized secure start code for all your trips
· Multi-stop bookings, so you can go from A to B with a little in between.
· A range of vehicles to choose from including metered taxis, prime sedans and prime SUVs●
· State of the art safety features
● 24/7 support

Plus, when booking an Ola our drivers get to keep more of your fare vs our local leading competitor which means by riding with Ola both you and your driver benefit. That’s what we call Rides Done Right.

Download Ola today and start riding straight away!

Aussies you can like us our Facebook page here - https://www.facebook.com/ola.australia
Kiwis you can like us on our Facebook page here - https://www.facebook.com/OlaNewZealand
Updated on
17 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.25M reviews
Matik Ansari
18 March 2024
Worst customer experience. They always display lesser estimated value and charge higher fees later on and there is absolutely no way to contact the support person. It just says we have reviewed the information, and the charged fees were accurate. I have always been able to contact the actual support agent for any issues in any other platform, but there is no way here in ola.
5 people found this review helpful
Did you find this helpful?
18 March 2024
We understand how frustrating this must have been for you, Matik. Please share your experience with us along with the ride CRN at (m.me/olacabs) so that we can investigate to ensure such instances are not repeated.
26 February 2024
OLA does not have Customer Call nos nor there is any e-mail to raise a complaint. Coupons, if given, are applied/displayed on app before booking. But many times coupon is not applied in the final fare. Also, there is no proof the customer can provide to show that coupon was applied. Also even if we have screen shot, there is no e-mail ID where we can send the screen shot. There are only a set of questions / FAQ mentioned in app but no way to contact through phone or e-mail. Very bad experience
26 people found this review helpful
Did you find this helpful?
16 October 2021
We never aim for such an experience. Kindly elaborate on your concern and share the ride details of some instances at (m.me/olacabs) for us to check and assist you in a timely fashion.
Mark Lugo
26 December 2023
On my latest trip, when I had 10 minute to go in my journey, I wasn't able to make a credit card payment during the ride. The payment button wasn't there. It deceivingly stated that my payment method was a credit card, but would not allow me to initiate a payment which I have been able to do in the past. At the end of the ride, I had to pay through cash or UPI. These restrictions on when you can pay with a credit card, lest you fall back to cash or UPI, are backwards and customer-unfriendly.
20 people found this review helpful
Did you find this helpful?
29 December 2023
Please share your concern with us along with your registered contact details at (m.me/olacabs) to assist you further.

What's new

We keep working behind the scenes to improve the app for you. In this version, we have updated the app with new bug fixes and performance upgrades. Try it now!

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