Less options available. Items I could have in the restaurant, are not options as sides for everything in the app. Ex. 1. Mashed sweet potatoes can be ordered as a side with most items. But not with the Brisket Tacos. 2. When ordering steak, regular fries are not a side option. Why not have all sides available with all entres? If there's a price difference, simply list it and give the customer the option.
It is a good app, but it has room for some improvement. I wish it would save my car info for curbside to go instead of having to put it in all the time. As some user have already pointed out, it doesn't Let you customize some orders. Like I don't like the rice that comes with the fiesta lime chicken but I can't remove it and substitute with somthing else. I am even willing to pay a slight upcharge for the substitute. Criticism aside it does make It easy to order and it is always ready when I go to pick it up.
Let me start by saying I review places GOOD & BAD not only when I have a complaint. I generally love Applebee's and I was pretty excited to hear about the app. I downloaded it and aced my order planning to use the 5OFF25 for a 1st time user. I couldn't find where it was asking for it but placed my order anyway. So I called the store to ask for help and the gentleman who answered wasn't a technical which is ok bc neither am I but so he got the manager for me. She was basically like oh well I can't help you. I didn't think that was very nice. Just bc you don't have anything to do with online doesn't mean you can't be helpful. I was really disappointed.
Food was cold and my husband was there before the 15 min we were told. No utensils to eat with. Great taste on the steak and mashed potatoes. But the mac and cheese was hard cold..... kinda disappointing. But hoping it will eventually get better without complaining about every order. Its always something with their to go orders. But they were the only resturant open. They need competition then maybe they would step it up a notch or two.
Placed my order for 2 for $20 with 2 different items: chicken finger basket and an oriental chicken salad. But I received 2 chicken finger baskets. Didnt realize it until I got home.
Fantastic! Easy to use and you can create an account on the fly. Only complaint is there aren't quite as many options as if you were in store, but otherwise, great!
Misc. updates to the online ordering experience.
Find a Chili’s restaurant, browse the menu, join a line, and even order To-Go!
The essential Chipotle app for mobile ordering: find, order, pay, & pick it up.
Find a Jimmy John’s near you, place an order, and enjoy a tasty sandwich.
Find your Olive Garden, join the Wait List, order ToGo, buy gift cards and more!
Quickly order, pay, reload your Starbucks Card and earn free drinks or food.
The app is the fastest way to enjoy the bold flavors of Outback Steakhouse.