My Optimum

CSC Holdings, LLC.

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About this app

Introducing the all-new My Optimum app ​

​Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can: ​

WiFi Management and Internet Troubleshooting ​

Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders.​

Quick and Easy Bill Pay​
Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience. ​

Optimize your Speed​

Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless. ​

Personalize your Experience​

Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home. ​

Ratings and reviews

my bills seems a little higher than it should be. the current price for the service I have is less than what it was when I signed up... a lot less. they're offering faster data plans for the price that I'm paying for my slower data plan. anyway I'm going to make a call to their customer service and see what I can figure out but otherwise their service has been top-notch.

Incorrect information showing. Internet is not working. When I open app to report an outage, unable to find that option. Then a box appears that says internet service has been repaired. but when i click on the "WiFi" box it then circles and says we are having difficukting connecting to network. so i still have no internet service even though it says it has been resolved. Nowhere in the app says service is having issues in my area.

can't make changes to router, just loads website with same error that equipment can't be reached. Edit. I talked with app support and they were able to fix my access issues very quickly! When I had called support, they told me to just wait and it would just start working. I've updated my review as now the app is useful for making changes to my wifi. Hopefully more options become available, it's still frustrating that we cannot make more changes, like bridge mode.

What’s new

• Bug fixes and enhancements to payments.