
AeternaMens
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They deleted all my cards, blocked my account as if "for verification", and blocked all transactions. I have provided everything they require several times, but the account is still on hold and support is not responding. Looks like a scam. I don't recommend anyone to deal with them. You risk being left without money. Update: nobody answered my email.
36 people found this review helpful
Ozan Elektronik Para A.Ş.
May 6, 2024
Hello, If you need support, you can contact us at info@ozan.com. Best regards.

Victor
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I filled a form to verify an account, provided all required data. The app says, that the answer will appear 'very shortly', but there's no sign for several weeks. I've sent an email to the support, but received no answer in a week. I think it's a disrespect, app is useless. UPD: As you can see, the team promised to check everything and get back to me soon. This never happened, although a week more has passed.
15 people found this review helpful
Ozan Elektronik Para A.Ş.
June 30, 2022
Dear Victor, we are sorry to hear that. Our support team will get back to you soon as possible.

Simon Bagaev
They have unverified my account. I have provided àll needed info to verify it again, they denied. I had funds on account and they took them all, as my account was "inactive". I tried to get in touch with the support and they didn't respond. I couldn't transfer my money because account is on hold and they just charged me with inactivity fre basically all my money. Scam.
4 people found this review helpful
Ozan Elektronik Para A.Ş.
September 23, 2024
Hello, we're sorry to hear this. Don't worry, we will be happy to help you. You can reach us via info@ozan.com e-mail address. Best regards.