PedidosYa - Delivery Online

PedidosYa S.A

About this app

Whatever you need, we deliver it to you!

With PedidosYa on your phone, you'll be able to fly into a world of wonder! The best part? We deliver your deepest cravings wherever you want in just minutes!

You can order online straight from the best restaurants, grocery stores, pharmacies and many more! Anything you want in just three steps: Choose from the menu, order what you want and we deliver it to you!

You want it? You got it!
- Explore all the new hot places around your area
- Reorder your last items easily
- Enjoy all the deals and exclusive promos
- Read and write comments about our partners

We're flying to you!
- Customize your order
- Choose all your favorite items
- Schedule the time of your order
- Select the payment method that suits you

We deliver your order wherever you want
- Keep you posted with your order status
- Track your order LIVE
- Need assistance? Our help center is here for you!

Are you in Argentina, Bolivia, Chile, Dominican Republic, Paraguay or Uruguay? We love to make your life easier by delivering your orders in minutes!

Ratings and reviews

Horrible customer support! I have a food allergy. It was clearly noted in the order and the restaurant ignored it. Their support offered an option of resending the food which was great. After waiting 15 minutes for them to take care of things on their end I was notified that they would not resend, but instead would offer me a credit. The credit didn't even take into account that I would have to pay an additional delivery fee. I definitely recommend using UberEats as they have great service.

Service is fine, but the app itself is trash. If you got other delivery services, use those instead. You'll be stuck for an hour in this app trying to make an order, only to be sent back to the home menu because "something went wrong", what's wrong is every time you press a button in this app, it runs slower and slower until grinding to a halt.

Terrible user experience. Too many problems with orders, such as incorrect orders, missing items or just outright not arriving (yet marked as "delivered" on the app). Customer service is very bot-like, also terribly slow. While they give you the money back, they don't refund all of it, and they do it with in app coupons (meaning you can't use it anywhere else). This is a bad practice of tying users down to a specific solution. They give no info at all about the deliverers (delivery men), no way to contact them. It's been said that these people turn off their internet connection (so they don't appear on map/chat) and steal the orders, hence it never arriving as mentioned earlier. In cases like this, they don't seem to consult with the deliverers when you contact Customer Support, it's always the "Here is a coupon!" strategy. The only good thing you could say about it (which is actually more of a curse than a blessing), is the fact that since they apparently have low fees compared to other solutions (solutions which I have not had problems with), restaurants seem to choose this over others, and just this, giving clients no other option.