
Mark Harp
Every time I travel I can no longer log in even with Biometrics so I have to reset my password which is very annoying. Also I haven't been able to use the lounges most of the times I fly . they used to have a lot more options now they hardly have any options at least here in the United States . I tried to pre-book today and they said not available at the San Francisco Airport.
1 person found this review helpful

Jason Koch
Priority pass is a complete waste of time. The worst company ever with the absolute worst customer service. They include priority pass with 2 of my high limit credit cards, and every time I try to access a lounge, I have to wait atleast an hour to get in. They allow you to "buy" a guaranteed spot for $9/per person if you prebook your lounge visit days in advance. They recently switched over from the priority pass card to the app (which sucks, the app developers should be fired immediately).
8 people found this review helpful

Ozzy Cast
I saw a lot of U-tube videos recommending this app, but it is horrible getting access to a lounge. I tried it in Cancun airport & showed no accesss available. when I got there, the staff told me, the place was empty & available but I had to pay full price. in Ontario California, it shows available, but the system would not allow me to buy an entry. The staff once again said that they had lots of room available. It is a scam in my opinion. I was better with Dragon Pass.
15 people found this review helpful