PRISM+ Connect - Smart Home

Name: PRISM+ Connect - Smart Home
Availability: InStock
Rating: 4.4285712242126465 (586 reviews)
Author: Prism Tech Private Limited

Prism Tech Private Limited

4.4

586 reviews

50K+

Downloads

Everyone

About this app

Transform your PRISM+ (PRISM PLUS) rooms into a paradise of smart living. Control and automate the PRISM+ Zero Series Air-Conditioners and the Oasis Smart Ceiling Fans, with integrations to more products to come in future updates.

One Tap Control
Access all your PRISM+ (PRISM PLUS) smart appliances on the app dashboard that allows you to turn them on or off at the tap of a button from anywhere.

Virtual Remote
Access the full suite of features available on the physical remotes directly through the PRISM+ (PRISM PLUS) app. Dim your ceiling fan lighting or adjust your aircon temperature with intuitive slider controls.

Routines
Schedule your PRISM+ (PRISM PLUS) smart appliances to turn on or off according to your needs, whether at specific timings, or even when your room gets too warm.

Insights
Discover usage habits with useful graphs that break down activity into daily, weekly or monthly reports.

Geofencing
Set notifications to turn your PRISM+ (PRISM PLUS) smart appliances on or off when you leave or enter the premises.

Maintenance
Book aircon servicing appointments directly through the PRISM+ (PRISM PLUS) app.

Updated on

Feb 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 5 others

Data isn’t encrypted

You can request that data be deleted

Ratings and reviews

4.4

573 reviews

Muhammad Tarmizi

August 21, 2025

Please please improve the software and app. The app is very glitchy and the response is too slow. When someone bells on the doorbell, by the time the app loads up, the person outside has already left, 90% of the time. That's how long it takes to load up the app and answer the doorbell call. I have tried to positon the gateway and my router to the most optimal setting, with wifi strength up to 80% but still very slow. Sometimes video playback also buffers for couple of minutes.

5 people found this review helpful

Prism Tech Private Limited

August 22, 2025

Hi Muhammad Tarmizi, we understand your frustration with the app’s slow performance and buffering. To help, please ensure your app and doorbell's firmware are updated. Also, try restarting your doorbell. If issues persist, please contact our support team at connect@prismplus.sg or +65 8753 5726 on WhatsApp. Thank you!

Judy Chua

December 24, 2025

Due to a recent app upgrade, using the app to remote the aircon trigger a FO error code. Is that how prism+ get more of the service maintenance business? Currently using the manual way to on and off aircon. Do not recommend Prism+. A wifi aircon is not good, giving lots of problem. - have checked before reviewing. is not due to gas leak. manual on off using remote no issue only when using the app then the power cut off causing the FO error code.

1 person found this review helpful

Prism Tech Private Limited

December 22, 2025

Hi Judy Chua, we understand your frustration and appreciate your feedback. The F0 error indicates a gas level issue and is not related to the app update or remote control function. This requires a technician to inspect the AC's gas level. Please get in touch with our maintenance team via WhatsApp at +65 6028 2215‬‬ to assist you further. Thank you.

Christopher Tan

November 19, 2025

I can see the robot vacuum cleaner in the app, but when I click on it, a spinning circle appears and the app hangs. This happens very frequently. I need to clear cache/storage to regain function.

Prism Tech Private Limited

November 20, 2025

Hi Christopher Tan, thank you for your detailed feedback. To help us investigate this issue and find a permanent solution, please reach out to our dedicated support team directly. You can contact us at via WhatsApp at +65 8753 5726.