Pacific Service CU

Pacific Service CU

About this app

Welcome to Pacific Service CU mobile banking. With our mobile app, you can turn your smartphone into a mobile branch. With secure account access, you can verify balances, transfer money, deposit a check, or pay bills anytime from anywhere.

Features include:
• Dashboard – Manage all of your accounts on the dashboard. View available funds, the progress of savings goals, upcoming payments, deposits and more all on one screen.
• Card controls – If your debit or credit card is lost or misplaced, you can turn it off instantly to protect against fraudulent use.
• Mobile loan application – Receive a loan decision in minutes.
• Redeem rewards – View and redeem your Visa reward points.
• Savings goal – Plan, manage and track your savings to reach your financial goals
• Spending analysis – Get a snapshot of your monthly spending
• Zelle® – Send and receive money to your friends and family

Ratings and reviews

I've had this app for two years and I started to have issues with it last fall. I'd get locked out of my account and have to call customer service to unlock my account despite me always using the correct password. For the last month and a half the app has completely stopped working. When I sign in, the page is completely blank. I have to log into my account in an internet tab because the app no longer works. I even deleted it off my phone and redownloaded it and I'm still having the same issue.

I like the overall layout and functionality of the app. However, when depositing, the instruction of what to write on the check should come before the part where you photograph each side. It's not visible until you're ready to submit. The photo taking part could improve. It doesn't allow the flash so, I always struggle with lighting it. I have joint accounts at Wells Fargo & Oregon Community CU. Both automatically activate the flash and snap the photo once its lined up. Quick & no frustration.

Pretty good. Just needs to be a little less buggy at times. Edit (04/19/2022): The app is working much better now. I think the app could also benefit from a redesign, with a little bit more of a modern & refreshed look. Sometimes it doesn't log me in or my screen just goes white/blank. Other than that, it's great.

What's new

Minor bug fixes and enhancements