Public Storage

Public Storage Apps

About this app

We take the stress out of storage. Now we've made your self-storage experience even easier. With the Public Storage app, you have everything you need to manage your space in the palm of your hands: gate access, bill pay, account management, customer support and more!

OPEN GATES & DOORS:
Breeze right past the keypads at virtually every location. Just tap your phone and go. Once you’re within range of a gate, door, or elevator, you gain access to your self-storage space with a touch. So every visit to your Public Storage unit is speedier.

PAY YOUR BILL:
Monthly payments are a snap. Pay your bill or activate AutoPay with one tap. Get notified when rent is due so you’re always on time and freed from late fees.

KEEP YOUR ACCOUNT IN CHECK:
Manage one or multiple accounts and storage units, all in one place. Update your payment preferences and other settings without a call to customer service or visit to your local Public Storage facility.

TALK TO THE SUPPORT TEAM:
Get the help you need, right when you need it. Find answers to critical questions. Call for instant support from our friendly customer service team. Drop us a quick note for important, but less timely storage needs.

ABOUT PUBLIC STORAGE:
Since opening our first self-storage location in 1972, we’ve grown to become the largest owner and operator of storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we have the space you need right in your neighborhood.

With storage spaces of all sizes, there’s always a storage unit near you that lets you make room in your garage or basement, store your car or RV and find a temporary place for your furniture. Plus, flexible month-to-month contracts mean you can adjust your storage space to your short-term or long-term needs.

Ratings and reviews

They make it very easy to pay on the mobile app BUT to my surprise they raised the rates again! I had to put my belongings in storage in the summer of 2022 due to a fire at my place at a great price but then it went up & again, & again, & again it went up & again it's gone up! Now it's almost $300 so if you want to avoid price increases that are outrageous go elsewhere. I can't afford to hire anyone to move my things. My storage items has smoke fumes but I still need them and I'm sorting it slow

Used to work, but now it won't. I click the app and all it does, is show loading, but never opens. Been doing this for couple weeks now. Perhaps longer, but only noticed when I tried to log-on a couple weeks ago. I have the newest update. I've tried turning phone on and off. Nothing works. I can't access my account!!!!! Update: October 18, 2024. Thank you for replying. I did everything you said. App auto updates. No permissions denied, etc. Still can't access app. Same issue. I will email them.

This app is complete garbage. The app constantly kicks me out after every use, and I have to login again. Of course it's an obscure password that I don't remember, so I have to reset it. But then, when I have to enter the verification number texted to me, it's kicks me off of the verification page back to the login screen, making it impossible to reset my password. Extremely frustrating as there's never anyone in the office to actually help me access the unit I pay a good amount of money to use.

What’s new

Version 2.17.0
We’re always working to make our app better for you. In this update, we have:

- Performance Improvements: We’ve optimized the app to run smoother and faster.
- Bug Fixes: We’ve squashed some bugs to enhance your experience.
- New Features: Enhanced security with payment validation.
- UI/UX Enhancements: Enjoy a more intuitive and user-friendly interface.

Keep automatic updates turned on to ensure you don’t miss any future improvements