Publix Pharmacy

Publix Super Markets Inc.

About this app

The Publix Pharmacy app makes it even easier to manage prescriptions. New time-saving features are just what the doctor ordered.
*Quick refills
*Easy account setup
*Multiple prescriptions/patient management
*Prescription status, order history & details
*Prepaid pickup & curbside pickup, delivery, and drive-thru at select locations

Scan to refill.
Use your camera to scan the bottle. Request refills in a snap.

Be our guest.
Find a Publix Pharmacy, transfer prescriptions, and refill quickly without an account.

Switch it up.
Getting started with us is easy. Transfer all your existing prescriptions to a nearby Publix Pharmacy.

One-time easy account setup.
Just scan a recently filled Publix prescription bottle or enter the number from the label. We'll fill in your account details.

Log in to access more features.
When the doctor calls in your next prescription, it will automatically appear in your app. Just log in to your account to see important details, get helpful notifications, and set reminders.

Just a tap away.
Tap to view which prescriptions are ready for refill, in progress, or ready for pickup.

Pay in advance.
You’ll be notified when prescriptions are ready, then pick up and go.

More choices.
Receive medications from prepaid pickup & curbside pickup, delivery, or drive-thru at select locations.

Care for the whole family.
Add minors under 13 to your profile, and pets too. Members can also share profiles with others to allow access to prescription details and order history.

The perks are endless.
All patients’ prescription cards are neatly organized in one place.

Your feedback matters to us. Please contact the Publix Customer Care team with questions, suggestions, or concerns.

Phone:
1.800.242.1227
Monday – Friday: 8 a.m. – 7 p.m. (EST)
Saturday: 9 a.m. – noon (EST)

Ratings and reviews

The app works well for ordering and seeing your prescriptions. The only problem is that seeing your statements only work and tablets not phones. On the tablet the app let's you give the permission for storage however the phone does not give you a option to give it storage even when you go to the settings. This makes it impossible to see your statements on the phone unless you use the website.

There is still a glitch. I can't view statements anymore as the app requires storage permissions, but there's no option to grant access within the app nor the app settings on the phone. The response I get on here tells me to do exactly what I've already done. If I go through the browser, request the statement and select to open in the app, then in works. Obviously, the app has access to both my PDF reader and storage. Emailing customer service is useless, and this is just one of myriad issues.

The good: app is intuitive and I've never had any issues with refills/orders through the app. Notifications are accurate and my order always goes through. The bad: SUPER buggy. Particularly logging in. In fact, just starting today, tapping login does nothing other than refresh the page. I can't login anymore.

What's new

Minor enhancements and miscellaneous bug fixes to improve performance and stability.